kiphakes

Have sent a ticket as requested – #5240483

I switched to StoreFront with all the plugins off – they only difference was – the floating ‘Add to Cart’ button showed when I scrolled down the page. The one where it SHOULD have been didn’t show though.

The products include a price.

I’ve resaved a product – no change

I’ve also now cleared the Woo and expired transients and regened the product table to no avail

Thanks

K

Here’s an example simple product with no button –

https://www.hollylasseterdesigns.co.uk/product/passion-flower-cushion/

Even with the YITH WooCommerce Wishlist plugin disabled – the Add to Cart button doesn’t show

I can confirm I completed the conflict test as detailed – and still had no add to cart button show on the site.

Below is the System Report –

### WordPress Environment ###

WordPress address (URL): https://www.hollylasseterdesigns.co.uk
Site address (URL): https://www.hollylasseterdesigns.co.uk
WC Version: 6.5.1
REST API Version: ? 6.5.1
WC Blocks Version: ? 7.4.3
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 5.9.3
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ?
Language: en_GB
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 7.4.29
PHP Post Max Size: 16 MB
PHP Time Limit: 0
PHP Max Input Vars: 1000
cURL Version: 7.71.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 10.2.43-MariaDB-cll-lve
Max Upload Size: 16 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ? Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected.
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.5.1
WC Database Prefix: wp4k_
Total Database Size: 16.98MB
Database Data Size: 11.91MB
Database Index Size: 5.07MB
wp4k_woocommerce_sessions: Data: 0.05MB + Index: 0.00MB + Engine MyISAM
wp4k_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp4k_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp4k_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp4k_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp4k_woocommerce_order_itemmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp4k_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp4k_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp4k_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp4k_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp4k_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp4k_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp4k_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp4k_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp4k_actionscheduler_actions: Data: 0.11MB + Index: 0.06MB + Engine MyISAM
wp4k_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp4k_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp4k_actionscheduler_logs: Data: 0.07MB + Index: 0.06MB + Engine MyISAM
wp4k_commentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp4k_comments: Data: 0.20MB + Index: 0.09MB + Engine MyISAM
wp4k_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp4k_mailchimp_carts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp4k_mailchimp_jobs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp4k_mcisps_options: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp4k_options: Data: 1.40MB + Index: 0.10MB + Engine MyISAM
wp4k_postmeta: Data: 8.21MB + Index: 3.88MB + Engine MyISAM
wp4k_posts: Data: 1.28MB + Index: 0.29MB + Engine MyISAM
wp4k_social_users: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp4k_termmeta: Data: 0.06MB + Index: 0.06MB + Engine MyISAM
wp4k_terms: Data: 0.04MB + Index: 0.06MB + Engine MyISAM
wp4k_term_relationships: Data: 0.08MB + Index: 0.17MB + Engine MyISAM
wp4k_term_taxonomy: Data: 0.04MB + Index: 0.04MB + Engine MyISAM
wp4k_usermeta: Data: 0.21MB + Index: 0.01MB + Engine MyISAM
wp4k_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp4k_wc_admin_notes: Data: 0.03MB + Index: 0.00MB + Engine MyISAM
wp4k_wc_admin_note_actions: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp4k_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp4k_wc_customer_lookup: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
wp4k_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp4k_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp4k_wc_order_product_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp4k_wc_order_stats: Data: 0.02MB + Index: 0.03MB + Engine MyISAM
wp4k_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp4k_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.04MB + Engine MyISAM
wp4k_wc_product_download_directories: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp4k_wc_product_meta_lookup: Data: 0.06MB + Index: 0.10MB + Engine MyISAM
wp4k_wc_rate_limits: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp4k_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp4k_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp4k_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp4k_yith_wcwl: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp4k_yith_wcwl_lists: Data: 0.00MB + Index: 0.01MB + Engine MyISAM

### Post Type Counts ###

attachment: 1202
customize_changeset: 20
nav_menu_item: 41
page: 29
post: 19
product: 220
product_variation: 933
revision: 81
seedprod: 1
shop_coupon: 5
shop_order: 357
shop_order_refund: 6
wpcf7_contact_form: 2
wp_global_styles: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (13) ###

Akismet Anti-Spam: by Automattic – 4.2.4
Better Search Replace: by Delicious Brains – 1.4
Coming Soon Page, Maintenance Mode, Landing Pages & WordPress Website Builder by SeedProd: by SeedProd – 6.10.0
Contact Form 7: by Takayuki Miyoshi – 5.5.6.1
Facebook for WooCommerce: by Facebook – 2.6.14
Mailchimp for WooCommerce: by Mailchimp – 2.6.2
Nextend Social Login: by Nextendweb – 3.1.4
Simple Product Sample for WooCommerce: by MCI Desarrollo – 1.2.8
Tiered Pricing For WooCommerce: by wpexpertsio – 1.0.1
WooCommerce PayPal Payments: by WooCommerce – 1.8.0
WooCommerce: by Automattic – 6.5.1
WordPress Importer: by wordpressdotorg – 0.7
YITH WooCommerce Wishlist: by YITH – 3.9.0

### Inactive Plugins (1) ###

Hello Dolly: by Matt Mullenweg – 1.7.2

### Settings ###

API Enabled: –
Force SSL: –
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop base: #8 - /shop/
Basket: #9 - /cart/
Checkout: #10 - /checkout/
My account: #11 - /my-account/
Terms and conditions: #1192 - /terms/

### Theme ###

Name: Flatsome
Version: 3.15.5
Author URL: https://www.uxthemes.com/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build
personally we recommend using a child theme. See: How to create a child theme

WooCommerce Support: ?

### Templates ###

Overrides: flatsome/woocommerce/archive-product.php
flatsome/woocommerce/cart/cart-empty.php
flatsome/woocommerce/cart/cart-shipping.php
flatsome/woocommerce/cart/cart.php
flatsome/woocommerce/checkout/form-checkout.php
flatsome/woocommerce/checkout/form-coupon.php
flatsome/woocommerce/checkout/terms.php
flatsome/woocommerce/checkout/thankyou.php
flatsome/woocommerce/content-product-cat.php
flatsome/woocommerce/content-product.php
flatsome/woocommerce/content-single-product.php
flatsome/woocommerce/content-widget-product.php
flatsome/woocommerce/global/breadcrumb.php
flatsome/woocommerce/global/quantity-input.php
flatsome/woocommerce/global/wrapper-end.php
flatsome/woocommerce/global/wrapper-start.php
flatsome/woocommerce/loop/loop-end.php
flatsome/woocommerce/loop/loop-start.php
flatsome/woocommerce/loop/pagination.php
flatsome/woocommerce/loop/result-count.php
flatsome/woocommerce/loop/sale-flash.php
flatsome/woocommerce/myaccount/form-login.php
flatsome/woocommerce/myaccount/navigation.php
flatsome/woocommerce/notices/error.php
flatsome/woocommerce/notices/notice.php
flatsome/woocommerce/notices/success.php
flatsome/woocommerce/product-searchform.php
flatsome/woocommerce/single-product/photoswipe.php
flatsome/woocommerce/single-product/price.php
flatsome/woocommerce/single-product/product-image.php
flatsome/woocommerce/single-product/product-thumbnails.php
flatsome/woocommerce/single-product/rating.php
flatsome/woocommerce/single-product/related.php
flatsome/woocommerce/single-product/review.php
flatsome/woocommerce/single-product/sale-flash.php
flatsome/woocommerce/single-product/share.php
flatsome/woocommerce/single-product/short-description.php
flatsome/woocommerce/single-product/tabs/tabs.php
flatsome/woocommerce/single-product/title.php
flatsome/woocommerce/single-product/up-sells.php
flatsome/woocommerce/single-product-reviews.php
flatsome/woocommerce/single-product.php
flatsome/woocommerce/content-product_cat.php

### WooCommerce PayPal Payments ###

Onboarded: ?
Shop country code: GB
WooCommerce currency supported: ?
PayPal card processing available in country: ?
Pay Later messaging available in country: ?
Webhook status: –
Vault enabled: ?
Logging enabled: –
Reference Transactions: –
Used PayPal Checkout plugin: –

### Action Scheduler ###

Complete: 426
Oldest: 2022-04-30 13:35:25 +0100
Newest: 2022-05-24 13:50:53 +0100

Pending: 2
Oldest: 2022-05-24 14:04:54 +0100
Newest: 2022-05-25 11:37:06 +0100

### Status report information ###

Generated at: 2022-05-24 14:06:04 +01:00

Yep – I think that’s worked – thank you so much!

Great. Thanks so much for the help. I’ll give it a whirl!

K

Ahhh.. Thanks for the explanation. So will I need to change back all the urls in all the fields in database or just the yikes_woo_products_tabs one to get it working?

Thanks
Kip

OK.. I’ll give it a whirl.

What’s the difference between editing the database directly and using the search/replace plugin?

Thanks
Kip

The site was on a staging server up until recently.. I replaced the url in the database

From
bhctest.co.uk.gridhosted.co.uk

to
https://www.bhcfurniture.co.uk

Although I’m certain the tabs were working after the move.

Thanks
Kip

Yup – the new update buggered my site completely. Thank goodness for backups!