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Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter kingsenglishschools

    (@kingsenglishschools)

    Hi James,
    I installed the newest update and it looks like all the data has loaded for me now. Thank you so much for all your help, I really appreciate it.

    Thread Starter kingsenglishschools

    (@kingsenglishschools)

    Hi, thanks again for helping with this.
    deactivated the wpbruiser and the youtube embed but it still doesn’t seem to be loading any information.

    Thread Starter kingsenglishschools

    (@kingsenglishschools)

    I did the update and I’m still having the same issue. Nothing has changed

    Thread Starter kingsenglishschools

    (@kingsenglishschools)

    Hi James,
    Thanks for your help, really, I’m new to all of this and doing my best to figure it out so I appreciate your time and effort to help me.

    I uninstalled the analytics and reactivated it in an incognito browser. Same issue.. never ending loading,
    The website url is [ also redundant link removed ]
    for security, I wasn’t the one initialy to set up the site, but it looks like I have security plugins like WP bruiser, Askinet spam filter and Jetpack
    I’ve copied the site health info for you and pasted it here.

    
    ### wp-core ###
    
    version: 5.3
    site_language: en_GB
    user_language: en_GB
    timezone: +01:00
    permalink: /%postname%/
    https_status: true
    user_registration: 1
    default_comment_status: open
    multisite: false
    user_count: 67
    dotorg_communication: true
    
    ### wp-paths-sizes ###
    
    wordpress_path: /home/209928.cloudwaysapps.com/trxgcvgdjp/public_html
    wordpress_size: 48.32 MB (50663297 bytes)
    uploads_path: /home/209928.cloudwaysapps.com/trxgcvgdjp/public_html/wp-content/uploads
    uploads_size: 115.88 MB (121514135 bytes)
    themes_path: /home/209928.cloudwaysapps.com/trxgcvgdjp/public_html/wp-content/themes
    themes_size: 7.34 MB (7699326 bytes)
    plugins_path: /home/209928.cloudwaysapps.com/trxgcvgdjp/public_html/wp-content/plugins
    plugins_size: 82.36 MB (86361518 bytes)
    database_size: 11.07 MB (11607113 bytes)
    total_size: 264.97 MB (277845389 bytes)
    
    ### wp-dropins (1) ###
    
    advanced-cache.php: true
    
    ### wp-active-theme ###
    
    name: Kings English Education Pro Theme (education-pro)
    version: 3.0.0
    author: SteelDesign
    author_website: https://www.steel-design.com/
    parent_theme: Genesis (genesis)
    theme_features: menus, post-thumbnails, title-tag, automatic-feed-links, body-open, genesis-inpost-layouts, genesis-archive-layouts, genesis-admin-menu, genesis-seo-settings-menu, genesis-import-export-menu, genesis-readme-menu, genesis-customizer-theme-settings, genesis-customizer-seo-settings, genesis-auto-updates, genesis-breadcrumbs, genesis-menus, genesis-structural-wraps, widgets, html5, genesis-responsive-viewport, custom-header, custom-background, genesis-footer-widgets, genesis-after-entry-widget-area
    theme_path: /home/209928.cloudwaysapps.com/trxgcvgdjp/public_html/wp-content/themes/education-pro
    genesis_recommendations: This theme uses theme supports that are no longer required in Genesis 3.0+: "genesis-responsive-viewport" theme support can be removed
    
    ### wp-parent-theme ###
    
    name: Genesis (genesis)
    version: 3.2.1
    author: StudioPress
    author_website: https://www.studiopress.com/
    theme_path: /home/209928.cloudwaysapps.com/trxgcvgdjp/public_html/wp-content/themes/genesis
    
    ### wp-themes-inactive (5) ###
    
    Twenty Fifteen: version: 2.5, author: the WordPress team
    Twenty Nineteen: version: 1.4, author: WordPress Team
    Twenty Seventeen: version: 2.2, author: the WordPress team
    Twenty Sixteen: version: 2.0, author: The WordPress Team
    Twenty Twenty: version: 1.0, author: WordPress Team
    
    ### wp-plugins-active (21) ###
    
    Akismet Anti-Spam: version: 4.1.3, author: Automattic
    Breeze: version: 1.1.2, author: Cloudways
    Classic Editor: version: 1.5, author: WordPress Contributors
    Delete Expired Transients: version: 2.0.7, author: WebAware
    Embed Plus for YouTube - Gallery, Channel, Playlist, Live Stream: version: 13.1.2.2, author: Embed Plus for YouTube Team
    Genesis eNews Extended: version: 2.1.1, author: Brandon Kraft
    Genesis Responsive Slider: version: 1.0.1, author: StudioPress
    Jetpack by WordPress.com: version: 7.9, author: Automattic
    ManageWP - Worker: version: 4.9.2, author: GoDaddy
    Really Simple SSL: version: 3.2.6, author: Rogier Lankhorst, Mark Wolters
    RumbleTalk Chat: version: 5.6.7, author: RumbleTalk Ltd
    Simple Membership After Login Redirection: version: v1.3, author: smp7, wp.insider
    Simple WordPress Membership: version: 3.9.2, author: smp7, wp.insider
    Site Kit by Google: version: 1.0.4, author: Google
    Stop User Enumeration: version: 1.3.24, author: Fullworks
    Torro Forms: version: 1.0.8, author: Awesome UG
    WordPress Backup & Security Plugin - BlogVault: version: 1.881, author: Backup by BlogVault
    WPBruiser: version: 3.1.34, author: Mihai Chelaru
    WP Mail SMTP: version: 1.7.1, author: WPForms
    WP PayPal: version: 1.1.3, author: naa986 (latest version: 1.1.4)
    WP Simple Paypal Shopping cart: version: 4.4.8, author: Tips and Tricks HQ, Ruhul Amin, mra13
    
    ### wp-plugins-inactive (3) ###
    
    bbPress: version: 2.6.1, author: The bbPress Contributors
    Genesis Footer Builder: version: 1.3.5, author: Shivanand Sharma
    WP Menu Icons Lite: version: 1.0.4, author: AccessPress Themes
    
    ### wp-media ###
    
    image_editor: WP_Image_Editor_Imagick
    imagick_module_version: 1673
    imagemagick_version: ImageMagick 6.8.9-9 Q16 x86_64 2019-05-13 https://www.imagemagick.org
    imagick_limits: 
    	imagick::RESOURCETYPE_AREA: 2 GB
    	imagick::RESOURCETYPE_DISK: -1
    	imagick::RESOURCETYPE_FILE: 768
    	imagick::RESOURCETYPE_MAP: 2 GB
    	imagick::RESOURCETYPE_MEMORY: 1,000 MB
    	imagick::RESOURCETYPE_THREAD: 1
    gd_version: bundled (2.1.0 compatible)
    ghostscript_version: 9.26
    
    ### wp-server ###
    
    server_architecture: Linux 3.16.0-5-amd64 x86_64
    httpd_software: Apache/2.4.10 (Debian)
    php_version: 7.0.33-1~dotdeb+8.1 64bit
    php_sapi: fpm-fcgi
    max_input_variables: 2500
    time_limit: 60
    memory_limit: 256M
    max_input_time: 60
    upload_max_size: 10M
    php_post_max_size: 10M
    curl_version: 7.38.0 OpenSSL/1.0.1t
    suhosin: false
    imagick_availability: true
    htaccess_extra_rules: true
    
    ### wp-database ###
    
    extension: mysqli
    server_version: 5.5.62-0+deb8u1-log
    client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: b5c5906d452ec590732a93b051f3827e02749b83 $
    
    ### wp-constants ###
    
    WP_HOME: https://www.kingsenglishschools.com/
    WP_SITEURL: https://www.kingsenglishschools.com/
    WP_CONTENT_DIR: /home/209928.cloudwaysapps.com/trxgcvgdjp/public_html/wp-content
    WP_PLUGIN_DIR: /home/209928.cloudwaysapps.com/trxgcvgdjp/public_html/wp-content/plugins
    WP_MAX_MEMORY_LIMIT: 256M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: true
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_LOCAL_DEV: undefined
    DB_CHARSET: utf8
    DB_COLLATE: undefined
    
    ### wp-filesystem ###
    
    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    
    ### jetpack ###
    
    site_id: 87840620
    ssl_cert: No
    time_diff: undefined
    version_option: 7.9:1572974326
    old_version: 7.8:1569946459
    public: Public
    master_user: #4 gary-steel ([email protected])
    current_user: #5 grafikyz ([email protected])
    tokens_set: Blog User
    blog_token: #AXzzYc3P^AzgXt$X)ZyP419heOHw6ec
    user_token: 1Ln!2YU&dkVFV5ye(PTs4On$)IZg@d%s
    version: 7.9
    jp_plugin_dir: /home/209928.cloudwaysapps.com/trxgcvgdjp/public_html/wp-content/plugins/jetpack/
    plan: free
    HTTP_HOST: www.kingsenglishschools.com
    SERVER_PORT: 80
    HTTPS: on
    HTTP_X_FORWARDED_FOR: 41.141.17.107, 127.0.0.1
    HTTP_X_REAL_IP: 41.141.17.107
    HTTP_X_VARNISH: 6818733
    REMOTE_ADDR: 127.0.0.1
    protect_header: {"trusted_header":"HTTP_X_REAL_IP","segments":0,"reverse":false}
    full_sync: {"started":"Mon, 21 Oct 2019 09:14:58 +0000","queue_finished":"Mon, 21 Oct 2019 09:14:58 +0000","send_started":"Mon, 21 Oct 2019 09:15:00 +0000","finished":"Mon, 21 Oct 2019 09:15:00 +0000","sent":{"constants":1,"functions":1,"options":1,"users":1},"sent_total":{"constants":-1,"functions":-1,"options":-1,"users":1},"queue":{"constants":1,"functions":1,"options":1,"users":1},"config":{"options":true,"functions":true,"constants":true,"users":[5]},"total":{"constants":1,"functions":1,"options":1,"users":1}}
    sync_size: undefined
    sync_lag: 0 seconds
    full_sync_size: undefined
    full_sync_lag: 0 seconds
    idc_urls: {"home":"https:\/\/www.kingsenglishschools.com\/","siteurl":"https:\/\/www.kingsenglishschools.com\/","WP_HOME":"https:\/\/www.kingsenglishschools.com\/","WP_SITEURL":"https:\/\/www.kingsenglishschools.com\/"}
    idc_error_option: false
    idc_optin: true
    cxn_tests: All Pass.
    
    ### genesis ###
    
    theme_version: 3.2.0
    db_version: 3200
    first_version: 2.1.2
    update: true
    site_layout: content-sidebar
    comments_posts: 1
    trackbacks_posts: 1
    content_archive: excerpts
    image_size: large
    image_alignment: alignleft
    posts_nav: numeric
    blog_cat_num: 3
    header_scripts: <!-- Respond.js for IE8 support media queries -->
        <!--[if lt IE 9]>
          <script src="https://oss.maxcdn.com/respond/1.4.2/respond.min.js"></script><!-- Facebook Pixel Code -->
    <script>
      !function(f,b,e,v,n,t,s)
      {if(f.fbq)return;n=f.fbq=function(){n.callMethod?
      n.callMethod.apply(n,arguments):n.queue.push(arguments)};
      if(!f._fbq)f._fbq=n;n.push=n;n.loaded=!0;n.version='2.0';
      n.queue=[];t=b.createElement(e);t.async=!0;
      t.src=v;s=b.getElementsByTagName(e)[0];
      s.parentNode.insertBefore(t,s)}(window, document,'script',
      'https://connect.facebook.net/en_US/fbevents.js');
      fbq('init', '2425667770851087');
      fbq('track', 'PageView');
    </script>
    <noscript><img height="1" width="1" style="display:none"
      src="https://www.facebook.com/tr?id=2425667770851087&ev=PageView&noscript=1"
    /></noscript>
    <!-- End Facebook Pixel Code --><script>
    breadcrumb_front_page: true
    breadcrumb_posts_page: true
    comments_pages: true
    content_archive_thumbnail: true
    trackbacks_pages: true
    upgrade: 1
    footer_text: [footer_copyright before="Copyright "] · [footer_childtheme_link before="" after=" on"] [footer_genesis_link url="https://www.studiopress.com/" before=""] · [footer_wordpress_link] · [footer_loginout]
    entry_meta_before_content: [post_date] by [post_author_posts_link] [post_comments] [post_edit]
    entry_meta_after_content: [post_categories] [post_tags]
    
    
Viewing 4 replies - 1 through 4 (of 4 total)