kingrobb

Yes, I am noticing the same thing. Just installed this plugin and noticed BOTH the maginfier lens and the lightbox images are the single product size image and not the full size image. Thus nullifying the need for either of these tools as they provide the same image.

Yes – I am also interested in this feature

Wow – that was great answer. Thank you for taking the time to explain what I could do to fix the problem. Others would have just said it was a problem with the main theme and left it at that. Very much appreciated!

Sorry, I don’t have a ticket #. I thought you were doing your support here. Where can I go to submit a ticket? My client only has the free version of the plugin.

Thanks.
https://www.teamstersbenefits.ca/benefits/contact-us

Thanks for your post. I just tried this again and the edit page is fine. When I made my post yesterday I saw other posts asking if your server was down or something like that. Maybe there was an issue like that causing the problem. Anyway. I am fine for now. Thanks again.

Essentially the interactive components of your plugin are not working. For example, when you enter a table cell it often expands to give you space to provide content. That was not working. You can enter a cell and type in text, but when you hit save nothing happens. When you try to add a row or duplicate a row, nothing happens. Pretty much I can make a table but nothing else. There has to be an incompatibility somewhere with this Flatsome theme.

OMG Benjamin – that did FIX it!!!
Thank you.

sorry ..

[srp post_limit=1 category_include=23 widget_title_hide='yes' display_thumbnail='no']

Thank you. That did in fact remove the extra bits!

I used like this …

^/products/product_item.asp(\?)ID=Item Name Is This(&.*)
redirect to
/products/Item Name Is This but renamed/

and this removed the extra parameters

I found the answer ….

change the ? with (\?) thus …

^/products/product_item.asp(\?)ID=Item Name Is This

I also tried ….

^/products/product_item.asp%3FID=Item%20Name%20Is%20This$

(replaced the ? with %3F and the spaces with %20)

This also did not work.

Hi Ben – yes that is exactly what I was wondering about. Thanks.
Robb

Yes – I also am having the same problem and would love to get this working. Any support from developer? Like “impactgroup451” the upload works fine with “normal” folder access. So the path is correct. I get the following error …

Failed upload path: /home/myusername/public_html/wp-content/uploads/client-files/myfilename.png
Error. Could not resolve ftp target filename. Check the domain in ‘ftpinfo’ attribute.

My upload path was “uploads/client-files/”

the ftpinfo and path is correct …
username:[email protected]

Any thoughts?

I found my own answer.

Under the Modal Dialog – Configuration, look for “Javascript Dialog Closure Callback” and insert …

function() {parent.location.reload(true);

This will refresh the page after the modal window is closed thus rebuilding the content iframe so the modal window can be opened again.