kingcace

@ashfame – yes, I’m using “kingcace” when I’m trying to log in.

When I’m trying to use “administrator”, it’s not letting me log in. the password that is under user_pass is not correct. I tried changing it and setting the other field to MD5 but this error pops up

I’m backing up my database right now and when it is done, I’m going to try and do that.

Thank you so much for trying to help!

• This reply was modified 1 year, 6 months ago by kingcace.

After entering the first line to phpMyAdmin > SQL and click Go – this is what I get

After entering the second line it says Showing Rows 0-0 but then there is something below that. I am not sure if I’m doing the correct thing.

a:7:{s:13:"administrator";a:2:{s:4:"name";s:13:"Administrator";s:12:"capabilities";a:138:{s:13:"switch_themes";b:1;s:11:"edit_themes";b:1;s:16:"activate_plugins";b:1;s:12:"edit_plugins";b:1;s:10:"edit_users";b:1;s:10:"edit_files";b:1;s:14:"manage_options";b:1;s:17:"moderate_comments";b:1;s:17:"manage_categories";b:1;s:12:"manage_links";b:1;s:12:"upload_files";b:1;s:6:"import";b:1;s:15:"unfiltered_html";b:1;s:10:"edit_posts";b:1;s:17:"edit_others_posts";b:1;s:20:"edit_published_posts";b:1;s:13:"publish_posts";b:1;s:10:"edit_pages";b:1;s:4:"read";b:1;s:8:"level_10";b:1;s:7:"level_9";b:1;s:7:"level_8";b:1;s:7:"level_7";b:1;s:7:"level_6";b:1;s:7:"level_5";b:1;s:7:"level_4";b:1;s:7:"level_3";b:1;s:7:"level_2";b:1;s:7:"level_1";b:1;s:7:"level_0";b:1;s:17:"edit_others_pages";b:1;s:20:"edit_published_pages";b:1;s:13:"publish_pages";b:1;s:12:"delete_pages";b:1;s:19:"delete_others_pages";b:1;s:22:"delete_published_pages";b:1;s:12:"delete_posts";b:1;s:19:"delete_others_posts";b:1;s:22:"delete_published_posts";b:1;s:20:"delete_private_posts";b:1;s:18:"edit_private_posts";b:1;s:18:"read_private_posts";b:1;s:20:"delete_private_pages";b:1;s:18:"edit_private_pages";b:1;s:18:"read_private_pages";b:1;s:12:"delete_users";b:1;s:12:"create_users";b:1;s:17:"unfiltered_upload";b:1;s:14:"edit_dashboard";b:1;s:14:"update_plugins";b:1;s:14:"delete_plugins";b:1;s:15:"install_plugins";b:1;s:13:"update_themes";b:1;s:14:"install_themes";b:1;s:11:"update_core";b:1;s:10:"list_users";b:1;s:12:"remove_users";b:1;s:13:"promote_users";b:1;s:18:"edit_theme_options";b:1;s:13:"delete_themes";b:1;s:6:"export";b:1;s:18:"manage_woocommerce";b:1;s:24:"view_woocommerce_reports";b:1;s:12:"edit_product";b:1;s:12:"read_product";b:1;s:14:"delete_product";b:1;s:13:"edit_products";b:1;s:20:"edit_others_products";b:1;s:16:"publish_products";b:1;s:21:"read_private_products";b:1;s:15:"delete_products";b:1;s:23:"delete_private_products";b:1;s:25:"delete_published_products";b:1;s:22:"delete_others_products";b:1;s:21:"edit_private_products";b:1;s:23:"edit_published_products";b:1;s:20:"manage_product_terms";b:1;s:18:"edit_product_terms";b:1;s:20:"delete_product_terms";b:1;s:20:"assign_product_terms";b:1;s:15:"edit_shop_order";b:1;s:15:"read_shop_order";b:1;s:17:"delete_shop_order";b:1;s:16:"edit_shop_orders";b:1;s:23:"edit_others_shop_orders";b:1;s:19:"publish_shop_orders";b:1;s:24:"read_private_shop_orders";b:1;s:18:"delete_shop_orders";b:1;s:26:"delete_private_shop_orders";b:1;s:28:"delete_published_shop_orders";b:1;s:25:"delete_others_shop_orders";b:1;s:24:"edit_private_shop_orders";b:1;s:26:"edit_published_shop_orders";b:1;s:23:"manage_shop_order_terms";b:1;s:21:"edit_shop_order_terms";b:1;s:23:"delete_shop_order_terms";b:1;s:23:"assign_shop_order_terms";b:1;s:16:"edit_shop_coupon";b:1;s:16:"read_shop_coupon";b:1;s:18:"delete_shop_coupon";b:1;s:17:"edit_shop_coupons";b:1;s:24:"edit_others_shop_coupons";b:1;s:20:"publish_shop_coupons";b:1;s:25:"read_private_shop_coupons";b:1;s:19:"delete_shop_coupons";b:1;s:27:"delete_private_shop_coupons";b:1;s:29:"delete_published_shop_coupons";b:1;s:26:"delete_others_shop_coupons";b:1;s:25:"edit_private_shop_coupons";b:1;s:27:"edit_published_shop_coupons";b:1;s:24:"manage_shop_coupon_terms";b:1;s:22:"edit_shop_coupon_terms";b:1;s:24:"delete_shop_coupon_terms";b:1;s:24:"assign_shop_coupon_terms";b:1;s:23:"rank_math_edit_htaccess";b:1;s:16:"rank_math_titles";b:1;s:17:"rank_math_general";b:1;s:17:"rank_math_sitemap";b:1;s:21:"rank_math_404_monitor";b:1;s:22:"rank_math_link_builder";b:1;s:22:"rank_math_redirections";b:1;s:22:"rank_math_role_manager";b:1;s:19:"rank_math_analytics";b:1;s:23:"rank_math_site_analysis";b:1;s:25:"rank_math_onpage_analysis";b:1;s:24:"rank_math_onpage_general";b:1;s:25:"rank_math_onpage_advanced";b:1;s:24:"rank_math_onpage_snippet";b:1;s:23:"rank_math_onpage_social";b:1;s:20:"rank_math_content_ai";b:1;s:19:"rank_math_admin_bar";b:1;s:26:"create_notes_elementor-pro";b:1;s:24:"edit_notes_elementor-pro";b:1;s:26:"delete_notes_elementor-pro";b:1;s:24:"read_notes_elementor-pro";b:1;s:31:"edit_others_notes_elementor-pro";b:1;s:33:"delete_others_notes_elementor-pro";b:1;s:39:"read_others_private_notes_elementor-pro";b:1;}}s:6:"editor";a:2:{s:4:"name";s:6:"Editor";s:12:"capabilities";a:39:{s:17:"moderate_comments";b:1;s:17:"manage_categories";b:1;s:12:"manage_links";b:1;s:12:"upload_files";b:1;s:15:"unfiltered_html";b:1;s:10:"edit_posts";b:1;s:17:"edit_others_posts";b:1;s:20:"edit_published_posts";b:1;s:13:"publish_posts";b:1;s:10:"edit_pages";b:1;s:4:"read";b:1;s:7:"level_7";b:1;s:7:"level_6";b:1;s:7:"level_5";b:1;s:7:"level_4";b:1;s:7:"level_3";b:1;s:7:"level_2";b:1;s:7:"level_1";b:1;s:7:"level_0";b:1;s:17:"edit_others_pages";b:1;s:20:"edit_published_pages";b:1;s:13:"publish_pages";b:1;s:12:"delete_pages";b:1;s:19:"delete_others_pages";b:1;s:22:"delete_published_pages";b:1;s:12:"delete_posts";b:1;s:19:"delete_others_posts";b:1;s:22:"delete_published_posts";b:1;s:20:"delete_private_posts";b:1;s:18:"edit_private_posts";b:1;s:18:"read_private_posts";b:1;s:20:"delete_private_pages";b:1;s:18:"edit_private_pages";b:1;s:18:"read_private_pages";b:1;s:23:"rank_math_site_analysis";b:1;s:25:"rank_math_onpage_analysis";b:1;s:24:"rank_math_onpage_general";b:1;s:24:"rank_math_onpage_snippet";b:1;s:23:"rank_math_onpage_social";b:1;}}s:6:"author";a:2:{s:4:"name";s:6:"Author";s:12:"capabilities";a:14:{s:12:"upload_files";b:1;s:10:"edit_posts";b:1;s:20:"edit_published_posts";b:1;s:13:"publish_posts";b:1;s:4:"read";b:1;s:7:"level_2";b:1;s:7:"level_1";b:1;s:7:"level_0";b:1;s:12:"delete_posts";b:1;s:22:"delete_published_posts";b:1;s:25:"rank_math_onpage_analysis";b:1;s:24:"rank_math_onpage_general";b:1;s:24:"rank_math_onpage_snippet";b:1;s:23:"rank_math_onpage_social";b:1;}}s:11:"contributor";a:2:{s:4:"name";s:11:"Contributor";s:12:"capabilities";a:5:{s:10:"edit_posts";b:1;s:4:"read";b:1;s:7:"level_1";b:1;s:7:"level_0";b:1;s:12:"delete_posts";b:1;}}s:10:"subscriber";a:2:{s:4:"name";s:10:"Subscriber";s:12:"capabilities";a:2:{s:4:"read";b:1;s:7:"level_0";b:1;}}s:8:"customer";a:2:{s:4:"name";s:8:"Customer";s:12:"capabilities";a:1:{s:4:"read";b:1;}}s:12:"shop_manager";a:2:{s:4:"name";s:12:"Shop manager";s:12:"capabilities";a:92:{s:7:"level_9";b:1;s:7:"level_8";b:1;s:7:"level_7";b:1;s:7:"level_6";b:1;s:7:"level_5";b:1;s:7:"level_4";b:1;s:7:"level_3";b:1;s:7:"level_2";b:1;s:7:"level_1";b:1;s:7:"level_0";b:1;s:4:"read";b:1;s:18:"read_private_pages";b:1;s:18:"read_private_posts";b:1;s:10:"edit_posts";b:1;s:10:"edit_pages";b:1;s:20:"edit_published_posts";b:1;s:20:"edit_published_pages";b:1;s:18:"edit_private_pages";b:1;s:18:"edit_private_posts";b:1;s:17:"edit_others_posts";b:1;s:17:"edit_others_pages";b:1;s:13:"publish_posts";b:1;s:13:"publish_pages";b:1;s:12:"delete_posts";b:1;s:12:"delete_pages";b:1;s:20:"delete_private_pages";b:1;s:20:"delete_private_posts";b:1;s:22:"delete_published_pages";b:1;s:22:"delete_published_posts";b:1;s:19:"delete_others_posts";b:1;s:19:"delete_others_pages";b:1;s:17:"manage_categories";b:1;s:12:"manage_links";b:1;s:17:"moderate_comments";b:1;s:12:"upload_files";b:1;s:6:"export";b:1;s:6:"import";b:1;s:10:"list_users";b:1;s:18:"edit_theme_options";b:1;s:18:"manage_woocommerce";b:1;s:24:"view_woocommerce_reports";b:1;s:12:"edit_product";b:1;s:12:"read_product";b:1;s:14:"delete_product";b:1;s:13:"edit_products";b:1;s:20:"edit_others_products";b:1;s:16:"publish_products";b:1;s:21:"read_private_products";b:1;s:15:"delete_products";b:1;s:23:"delete_private_products";b:1;s:25:"delete_published_products";b:1;s:22:"delete_others_products";b:1;s:21:"edit_private_products";b:1;s:23:"edit_published_products";b:1;s:20:"manage_product_terms";b:1;s:18:"edit_product_terms";b:1;s:20:"delete_product_terms";b:1;s:20:"assign_product_terms";b:1;s:15:"edit_shop_order";b:1;s:15:"read_shop_order";b:1;s:17:"delete_shop_order";b:1;s:16:"edit_shop_orders";b:1;s:23:"edit_others_shop_orders";b:1;s:19:"publish_shop_orders";b:1;s:24:"read_private_shop_orders";b:1;s:18:"delete_shop_orders";b:1;s:26:"delete_private_shop_orders";b:1;s:28:"delete_published_shop_orders";b:1;s:25:"delete_others_shop_orders";b:1;s:24:"edit_private_shop_orders";b:1;s:26:"edit_published_shop_orders";b:1;s:23:"manage_shop_order_terms";b:1;s:21:"edit_shop_order_terms";b:1;s:23:"delete_shop_order_terms";b:1;s:23:"assign_shop_order_terms";b:1;s:16:"edit_shop_coupon";b:1;s:16:"read_shop_coupon";b:1;s:18:"delete_shop_coupon";b:1;s:17:"edit_shop_coupons";b:1;s:24:"edit_others_shop_coupons";b:1;s:20:"publish_shop_coupons";b:1;s:25:"read_private_shop_coupons";b:1;s:19:"delete_shop_coupons";b:1;s:27:"delete_private_shop_coupons";b:1;s:29:"delete_published_shop_coupons";b:1;s:26:"delete_others_shop_coupons";b:1;s:25:"edit_private_shop_coupons";b:1;s:27:"edit_published_shop_coupons";b:1;s:24:"manage_shop_coupon_terms";b:1;s:22:"edit_shop_coupon_terms";b:1;s:24:"delete_shop_coupon_terms";b:1;s:24:"assign_shop_coupon_terms";b:1;}}}

To be honest, this is the part where I’m getting lost as I’ve never done anything in the backend so I’m not sure if I’m doing the correct things in the correct spot.

If it is not too big of a problem for you can you explain that like I’m five? haha

I do not know what or how to even copy it so it doesnt look like a mess. Is it possible for you or anyone to go on a TeamViewer/Gmeet/Zoom call to see what is going on here?

@ashfame – this is what I’m getting after trying to go to https://karmasteel.us/wp-admin/plugin-install.php

https://prnt.sc/ZhNzuUI-yofJ

I have access to file manager and I did install it there but I can’t seem to understand how to run the plugin from File Manager

https://prnt.sc/q4umNlkxnNdU

I talked to GoDaddy support again this morning and they’re telling me his:

https://prnt.sc/mv2_96lUdT6L

https://prnt.sc/KfVg90V6EEAC

https://prnt.sc/m5C5jIvRyxnM

• This reply was modified 1 year, 6 months ago by kingcace.

@ashfame Is it this what you’re looking for?

Ahh… Does anyone else have an idea what can I do? ??

I hope this could be my last resort but is it possible to download all the content, restart wordpress and upload it again so everything works?

@amieiro – I do have access to the backend (phpMyAdmin, cpanel etc.), but I do not know how to use wp cli or do anything with a plugin from the backend.
I ended up using these instructions (How to manually replace the old URL in the WordPress database) but it still does not work.

It feels like I’m running out of options.

@psrpinto – Yes, I did disable all of them and that is how I realised that maybe WooCommerce might be the issue. But unfortunately, the issue still remains.

Yes, I can confirm that I am logged in as an administrator.

Do you maybe have a link to a tutorial that might help with it? I can’t install any plugins because I cannot access the dashboard, but I have access to phpMyAdmin.

I tried following this (Step: How to Change/Update links with MySQL) and it said that it affected over 1000 rows but even after that I cannot access the dashboard.