Kim van Dijk

Hi @rockinaway,

I tried recreating your issue to see what may cause it, but from my phone the banner disappears as expected, on what phone/browser do you experience this?

Kind regards, Kim

Hi @joelmellin,

We haven’t heard from you in a while, is the issue resolved? We are happy to help you further.

Kind regards, Kim

Hi @mfarra,

We haven’t heard from you in a while, is the issue resolved? We are happy to help you further.

Kind regards, Kim

Hi @falkemediawy,

Thank you, I see my colleague has picked it up a few days ago, I will close this thread.

Kind regards, Kim

Hi @korinektomas,

We haven’t heard from you in a while, is the issue resolved? We are happy to help you further.

Kind regards, Kim van Dijk

Hi @asafm7,

Thank you for your patience, our developers are still trying to come up with a good solution for this.

Kind regards, Kim

Hi @dublord,

Is your question regarding our plugin answered? If so, I will close this thread.

Kind regards, Kim

Hi @mainliborg,

It seems that the WP Store Locator integration is currently off because the script is not blocked either. Therefore, the placeholder is not added. Could you turn it back on? Could you also try disabling other plugins since it does seem to work on a default setup?

Kind regards, Kim

Hi @enterprising,

No problem! Could you tell us what you think of the plugin or the support by casting <u>your Review here</u>?

We’d love to hear your feedback!

Have a great day for now.

Kind regards, Kim

Hi @radoslavcarev,

From what I understand from the information you sent is that the pixel is not recognised by the tool, probably because the tool encounters the banner first and does not “accept it, therefor not getting the pixel presented.

Like my colleague stated, everything seems to be in order with your setup, as you can see from his screenshot.

I will close this thread as the issue itself is solved. You can always check how the tool you use works by checking this with them.

Kind regards, Kim

Hi @wpadmi,

We haven’t heard from you in a while, is the issue resolved with the solution my colleague offered? We are happy to help you further.

Kind regards, Kim

Hi @claudiopisu,

We haven’t heard from you in a while, is the issue resolved? We are happy to help you further.

Kind regards, Kim

Hi @mirunchained,

We haven’t heard from you in a while, is the issue resolved? We are happy to help you further.

Kind regards, Kim

Hi @richirich,

Did you get a chance to look into it, is the issue resolved? We are happy to help you further.

Kind regards, Kim

Hi @titelala,

No problem, good to hear it is solved! I will close the thread.

Kind regards, Kim