kimelishap

@conorseed I’d downgrade and get off woo.c2.70-1beta… woo said it’s not supported and an unstable release.

@conorseed- this is what I did in the end. It may or may not work for you.

* I verified I had the correct tables as talked about in many other threads… woocommerce_downloadable_product_permissions
* I verified that if I went to the original wordpress theme I didn’t have the problem. It was a problem with theme x.
* My next step…Make sure you are using the woocommerce version certified for theme x. I’m on 2.6.14. The version of Theme X I got had woocommerce 2.7… something beta and woo said I shouldn’t be on that.
* After switching back, I went to each order and regenerated the download permissions and resent the completed email. Worked great! However, I had some problems on my single product pages. I ended up going to the parent plugin directory for woocommerce and comparing files where errors appeared and copying those files into my child theme. It’s fixed now.

I’m not a programmer. I know enough to dabble and this is what I came up with. Best of luck! Theme X support was not helpful at all. Give them a try, maybe you’ll get better support than I did.

@conorseed- I’m still working with x theme support. Once I downgraded to the x theme woo supported version I had other problems pop up. So if you are on woo 2.7… don’t downgrade. I’ll post back once I learn more.

thanks for eveyone’s help. I finally found out that the woocommerce installation I got from my recent purchase of themex is causing the problem

I have code to have it autocomplete. No expiration.

For my problem- I have a completed order and I resend the order email and it’s still blank.

I’m having a similar problem. @ttmatt can you give me some clues on what to check to see if it’s the same problem?