Kima Baghdasaryan

Hi,

Please note that the problem might be a conflict with another plugin or theme on your website. Please check it via?Health Check?plugin.

Thanks!

Hi,

Could you please try to publish the gallery on other page without any page builder with Classic editor?

Please let us know if you see the gallery published.

Thanks!

Hi,

Please note that you can try to export galleries data from Tools > Export section and then import it from Import section. See the following screenshot.

Thanks!

Hi,

Please edit the Load more button from Themes > Navigation section, see the following screenshot.

Thanks!

Hi,

Could you please send a screenshot from the backend where the 2024 gallery will be seen added to your gallery group?

Thanks!

Have a nice day!

Hi,

Please try to increase to 512M.

Thanks!

I am getting this message , how can we check this ? See the screenshot.

Hi,

I tried all options, but nothing helps, is there anything that could cause the issue? Please kindly help.

Thanks!

Hi,

Could you please let me know if you are still using the Photo Gallery plugin? We checked the URL pages that you provided and could not find the galleries on the pages.

Thanks!

Have a nice day!

Hi,

Please note that you can add links to thumbnails. Please check the following article for more details.

Thanks!

Hi,

Could you please increase the upload_max_filesize in your server’s php.ini settings?

Please let us know if it helps?

Thanks!

Hi,

Please note that the only way to remove the database is to uninstall the plugin from General Settings > Uninstall Photo Gallery. See the following screenshot.

Thanks!

Have a nice day!

Hi,

Thanks a lot for the details.

Can you please upload the image that failed to upload on Google Drive and then send a link to that? We will make sure that the issue is not coming from the image.

Thanks!

Hi,

Please note that I showed not from GLOBAL settings, but from shortocode options, please check the gif. As you can see, the settings are from shortcode of individual pages and not GLOBAL settings.

If you need more details, please let us know.

Thanks!

Hi,

Please note that it doesn’t run the lightbox because the browser doesn’t load the page during the back. We agree that it would be correct if the back button runs the lightbox. Our developers have created a task to find a solution. The fixation will be included in our future updates.

Thanks!