kiladeals

Sorted

All running perfectly now. Feeds updating automatically. Thanks.

So far it seems positive – the real test would be when it runs automatically tomorrow.

Reply from Siteground
Thank you for the update. The PHP max_execution_time on our servers is 120 seconds and should be more than enough for the execution of any single PHP script. However, we have timeout limitation of 30 seconds in the webservice which is a regular value with most hosting provider’s. In any situation, I was able to trace the errors that you were receiving:

[Mon Dec 07 22:34:24.356508 2020] [core:error] [pid 7804] [client 80.95.15.154:46318] Script timed out before returning headers: admin-ajax.php, referer: https://kiladeals.com/wp-admin/admin.php?page=woo-product-feed-pro%2Fwoocommerce-sea.php&action=edit_project&step=4&project_hash=UKnFF4HaZzTW0m5FTZXu3XF5CqokHIB3&channel_hash=a80023c048bcf50aa70821992617d970

[Mon Dec 07 22:34:27.126719 2020] [:warn] [pid 10193] [client 80.95.15.154:46604] Timeout waiting for output from CGI script /home/sellhou5/public_html/kiladeals/wp-admin/admin-ajax.php, referer: https://kiladeals.com/wp-admin/admin.php?page=woo-product-feed-pro%2Fwoocommerce-sea.php&action=edit_project&step=4&project_hash=UKnFF4HaZzTW0m5FTZXu3XF5CqokHIB3&channel_hash=a80023c048bcf50aa70821992617d970

[Mon Dec 07 22:34:27.126795 2020] [core:error] [pid 10193] [client 80.95.15.154:46604] Script timed out before returning headers: admin-ajax.php, referer: https://kiladeals.com/wp-admin/admin.php?page=woo-product-feed-pro%2Fwoocommerce-sea.php&action=edit_project&step=4&project_hash=UKnFF4HaZzTW0m5FTZXu3XF5CqokHIB3&channel_hash=a80023c048bcf50aa70821992617d970

and they are indeed caused by the Timeout limitation of the webservice. I went ahead and increased this value to 300 seconds for all scripts that were experiencing such timeouts. In case the script timeouts again, this would mean that the PHP max_execution_time value of 120 seconds is being reached. I am afraid that the PHP max_execution_time could not be increased further on our shared hosting servers and in case the process continues to timeout, I would recommend you to consider reducing the batch sizes to appropriate value that would suit the current limitations.

Ok Thanks.

I changed the feed to only update when necessary to see if that was not part of the problem. However, using the manual update, I can take anything up to 3 days worth of continuously refreshing, disabling, re-enabling to try get the feed through. This afternoon by some luck the feeds do seem to have gone through.

Sorry – I replied to email.
PHP is 7.3.
I did notice that originally Product feed TXT, Product feed TSV and Product feed logs all showed False.
Now Product feed logs shows true. Not sure if this is relevant.