kevisorus

Hi @lastsplash

I’ve tested the snippet under ‘Disable Subscriptions if it belongs to a specific category’ and it seems to work. I’ll use it for the time being. Thanks.

Hi,

That resolved it. Many thanks!

I’ve found a crude way of fixing this using CSS and media queries:

@media screen and (max-width: 650px) {
    .ti-cf-module .content-form-notice-wrapper {
    	position: relative;
    	top: 580px;
    	left: 15px;
    }
}

@media screen and (min-width: 651px) {
    .ti-cf-module .content-form-notice-wrapper {
    	position: relative;
    	top: 480px;
    	left: 15px;
    }
}

I wish there was a better way but this will suffice in the meantime.

You’re most welcome.

Your web host could still be blocking those IPs so you need to check with them that they’re whitelisted on their end too. And yes, they’re 11 of them:

142.93.112.87
68.183.55.115
178.128.152.109
206.189.203.203
206.189.100.139
128.199.57.119
159.89.13.42
165.227.131.98
68.183.180.19
178.128.100.105
139.59.59.66

• This reply was modified 5 years, 2 months ago by kevisorus.

Hi Alain, we eventually solved the problem by having my host whitelist Litespeed’s image optimization server IPs. You could try the same and see if it resolves the issue for you.

I should mention that even before putting the site on Cloudflare, the Optimization was still not running. Nevertheless, I’ve gone ahead and whitelisted the IPs but the optimisation is still not initialising.

Hi Stanley, thanks for the reply. Where exactly am I supposed to add these IPs? Also I cannot Clean Up Unfinished Data since the Optimization has never run. It just shows 0% and the total number of image groups.