Kevin Langley Jr.

Closing due to no response on support thread.

Closing due to no response to support thread.

Thank you for trying out the plugin @claudiandobos. I’d like to try to resolve the issues you’re experiencing, but first I’d like to inform you that the best way to ensure a response is to open a new support thread instead of replying to a closed one. Many shared host services (bluehost, hostgator, and godaddy) offer PHP 5.3 or 5.4 but by default have 5.2 active. Please verify the php version by creating a simple php file with just either <?php echo phpversion() or <?php phpinfo(); as the file contents to verify the php version.

@kimberlyholmes, I’ve replied to you already in the thread you started. Please continue to reply there. Thank you!

Hi, Hopefully I can help you, but in order to proceed I need more information. How exactly did you verify your PHP version based on your .htaccess file? Can you create a simple php file and just either put <?php echo phpversion() or <?php phpinfo(); to verify the php version. Many shared host services (bluehost, hostgator, and godaddy) offer PHP 5.3 or 5.4 but by default have 5.2 active. After verifying this we can hopefully move on to further troubleshooting options.

Closing due to no response.

Sorry you’re having issue Andrew, is there any further information you can provide on this? Based on what you’ve provided I cannot even dive further into the issue as I am not sure if you are referring to downloading the plugin via the web and uploading to your host or downloading through the backend of your WordPress install. Can you provide any screenshots or logs that might help point us in the right direction to assist you with this issue?

Closing due to no response from bug reporter.

I’m glad you find the plugin useful and yes, that is exactly what we built the plugin with in mind. We actually use this, https://github.com/interconnectit/Search-Replace-DB, to do a search and replace in the db without invalidating serialized arrays which is the issue with widgets in a db export. We usually use the db find/replace when doing the entire db, but if just trying to import widgets only, we will use the plugin.

Again, thanks for the feedback and glad you find it so useful!

You would delete widgets created from this plugin the same way you would delete any widget in the WordPress admin, by dragging and dropping them onto the Available Widgets container.

Whoops, replied to the wrong support thread on that last one…

If you look at the single post request, https://github.com/voceconnect/thermal-api#single-entity by default, it only includes featured images and galleries, but you can use the thermal_post_entity filter to add more post meta. https://github.com/voceconnect/thermal-api/blob/master/api/v1/controllers/Posts.php#L288 here is where the filter is applied.

It’s in the roadmap, but not yet supported. We need to get authentication supported first.

I apologize as this is on the roadmap but not currently supported.

I’m going to close this ticket since there has been no response.

If you’re still experiencing issues with the latest version, please open a new support request.

Is there anyway you can try this with the latest version, I believe my latest update should have resolved these issues.

Thanks!

Thanks for the input Curtiss, always appreciate other users helping out on the forums. Unfortunately, without more info from Devin, there isn’t much that can be done with this thread. I am therefore going to close it, but Devin, if you’re still experiencing issues, please follow up with an additional support request and we can begin the conversation again in that thread. I’d really like to help you use the plugin successfully.

Thanks!