Forum Replies Created

Viewing 15 replies - 1 through 15 (of 54 total)
  • Thread Starter Pixel Fish

    (@kevin-fouche)

    This has been resolved

    Thread Starter Pixel Fish

    (@kevin-fouche)

    Thanks for the reply. Since Im not dispatching these API calls myself, you are basically saying since nothing else is at play – this issue/situation lies somewhere between the way your plugin works… and way the theme Shoptimizer’s side cart functionality works?

    Thread Starter Pixel Fish

    (@kevin-fouche)

    Ok thanks I have advised client and will await your update

    Thread Starter Pixel Fish

    (@kevin-fouche)

    Hi,

    The sidebar doesnt work even on the link you provided so you should be able to experience what I am seeing.

    Anyways I have also made a screen recording as per your request:
    https://www.loom.com/share/fcb51fdd2b9e4475b4ecc3c982e0923b?sid=69a9cd8f-fcb7-4a20-9482-4cf6a88593d7

    Also see HAR file:
    https://drive.google.com/file/d/1E3MnMJv6fpgNVm5ck7rU4ZUZZzftdMWm/view?usp=sharing

    Thread Starter Pixel Fish

    (@kevin-fouche)

    Thread Starter Pixel Fish

    (@kevin-fouche)

    We encountered this same issue and will be updating to resolve it – however what now happens to exisiting orders containing no billing or shipping details? How can these be recitified?

    I would like to know this also!

    Thread Starter Pixel Fish

    (@kevin-fouche)

    Updating WordPress/Plugins/Theme doesn’t help. Error still occurs.

    Thread Starter Pixel Fish

    (@kevin-fouche)

    wp-core
    
    version: 6.0.3
    site_language: en_AU
    user_language: en_AU
    timezone: Australia/Sydney
    permalink: /%category%/%postname%/
    https_status: true
    multisite: false
    user_registration: 0
    blog_public: 0
    default_comment_status: closed
    environment_type: production
    user_count: 2
    dotorg_communication: true wp-paths-sizes wordpress_path: /www/cloneelementor_271/public
    wordpress_size: 54.31 MB (56944999 bytes)
    uploads_path: /www/cloneelementor_271/public/wp-content/uploads
    uploads_size: 2.69 MB (2818134 bytes)
    themes_path: /www/cloneelementor_271/public/wp-content/themes
    themes_size: 26.50 MB (27784963 bytes)
    plugins_path: /www/cloneelementor_271/public/wp-content/plugins
    plugins_size: 162.17 MB (170051113 bytes)
    database_size: 17.34 MB (18186240 bytes)
    total_size: 263.01 MB (275785449 bytes) wp-dropins (1) advanced-cache.php: true wp-active-theme name: Pixel Fish Child (pixel-fish-child)
    version: 1.0.0
    author: Pixel Fish
    author_website: https://www.pixelfish.com.au/
    parent_theme: Astra (astra)
    theme_features: core-block-patterns, astra_hooks, widgets-block-editor, align-wide, automatic-feed-links, title-tag, post-thumbnails, html5, post-formats, custom-logo, customize-selective-refresh-widgets, editor-style, woocommerce, rank-math-breadcrumbs, amp, editor-color-palette, widgets, menus
    theme_path: /www/cloneelementor_271/public/wp-content/themes/pixel-fish-child
    auto_update: Disabled wp-parent-theme name: Astra (astra)
    version: 3.9.2 (latest version: 3.9.4)
    author: Brainstorm Force
    author_website: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
    theme_path: /www/cloneelementor_271/public/wp-content/themes/astra
    auto_update: Disabled wp-mu-plugins (1) Kinsta Must-use Plugins: version: 3.0.0, author: Kinsta Team wp-plugins-active (14) Admin Menu Editor Pro: version: 2.18, author: Janis Elsts (latest version: 2.18.1), Auto-updates disabled
    Akismet Anti-Spam: version: 5.0, author: Automattic (latest version: 5.0.2), Auto-updates disabled
    Astra Pro: version: 3.9.2, author: Brainstorm Force (latest version: 3.9.4), Auto-updates disabled
    Classic Editor: version: 1.6.2, author: WordPress Contributors, Auto-updates disabled
    Elementor: version: 3.7.7, author: Elementor.com (latest version: 3.9.1), Auto-updates disabled
    Elementor Pro: version: 3.7.7, author: Elementor.com (latest version: 3.9.1), Auto-updates disabled
    Gravity Forms: version: 2.6.7, author: Gravity Forms (latest version: 2.6.8), Auto-updates disabled
    Gravity Forms Akismet Add-On: version: 1.0, author: Gravity Forms, Auto-updates disabled
    Imagify: version: 2.0, author: Imagify - Optimize Images & Convert WebP (latest version: 2.1), Auto-updates disabled
    iThemes Security Pro: version: 7.2.1, author: iThemes (latest version: 7.2.4), Auto-updates disabled
    OoohBoi Steroids for Elementor: version: 2.0.2, author: OoohBoi (latest version: 2.0.5), Auto-updates disabled
    Perfmatters: version: 1.9.9, author: forgemedia (latest version: 2.0.2), Auto-updates disabled
    Yoast Duplicate Post: version: 4.5, author: Enrico Battocchi & Team Yoast, Auto-updates disabled
    Yoast SEO: version: 19.7.1, author: Team Yoast (latest version: 19.12), Auto-updates disabled wp-plugins-inactive (9) 301 Redirects: version: 2.72, author: WebFactory Ltd, Auto-updates disabled
    Astra Widgets: version: 1.2.12, author: Brainstorm Force, Auto-updates disabled
    Disable New User Notifications: version: 2.0.0, author: Thomas Griffin, Auto-updates disabled
    Increase Maximum Upload File Size: version: 2.0.4, author: Imagify, Auto-updates disabled
    JetElements For Elementor: version: 2.5.7, author: Crocoblock, Auto-updates disabled
    SVG Support: version: 2.5.3, author: Benbodhi (latest version: 2.5.5), Auto-updates disabled
    Ultimate Addons for Elementor: version: 1.36.10, author: Brainstorm Force (latest version: 1.36.13), Auto-updates disabled
    User Switching: version: 1.7.0, author: John Blackbourn & contributors, Auto-updates disabled
    WP Rocket: version: 3.10.8, author: WP Media, Auto-updates disabled wp-media image_editor: WP_Image_Editor_Imagick
    imagick_module_version: 1690
    imagemagick_version: ImageMagick 6.9.10-23 Q16 x86_64 20190101 https://imagemagick.org
    imagick_version: 3.7.0
    file_uploads: File uploads is turned off
    post_max_size: 128M
    upload_max_filesize: 128M
    max_effective_size: 128 MB
    max_file_uploads: 20
    imagick_limits:
    imagick::RESOURCETYPE_AREA: 122 MB
    imagick::RESOURCETYPE_DISK: 1073741824
    imagick::RESOURCETYPE_FILE: 768
    imagick::RESOURCETYPE_MAP: 512 MB
    imagick::RESOURCETYPE_MEMORY: 256 MB
    imagick::RESOURCETYPE_THREAD: 1
    imagemagick_file_formats: 3FR, 3G2, 3GP, AAI, AI, ART, ARW, AVI, AVS, BGR, BGRA, BGRO, BIE, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CRW, CUR, CUT, DATA, DCM, DCR, DCX, DDS, DFONT, DJVU, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FAX, FILE, FITS, FRACTAL, FTP, FTS, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, GV, H, HALD, HDR, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, JBG, JBIG, JNG, JNX, JPE, JPEG, JPG, JPS, JSON, K25, KDC, LABEL, M2V, M4V, MAC, MAGICK, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPEG, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, PPM, PREVIEW, PS, PS2, PS3, PSB, PSD, PTIF, PWP, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIFF, VIPS, VST, WBMP, WEBP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YCbCr, YCbCrA, YUV
    gd_version: 2.3.3
    gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
    ghostscript_version: unknown wp-server server_architecture: Linux 5.4.0-1096-gcp x86_64
    httpd_software: nginx/1.19.10
    php_version: 8.0.25 64bit
    php_sapi: fpm-fcgi
    max_input_variables: 10000
    time_limit: 300
    memory_limit: 512M
    max_input_time: 300
    upload_max_filesize: 128M
    php_post_max_size: 128M
    curl_version: 7.68.0 OpenSSL/1.1.1f
    suhosin: false
    imagick_availability: true
    pretty_permalinks: true wp-database extension: mysqli
    server_version: 10.5.9-MariaDB-1:10.5.9+maria~focal
    client_version: mysqlnd 8.0.25
    max_allowed_packet: 33554432
    max_connections: 20 wp-constants WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /www/cloneelementor_271/public/wp-content
    WP_PLUGIN_DIR: /www/cloneelementor_271/public/wp-content/plugins
    WP_MEMORY_LIMIT: 40M
    WP_MAX_MEMORY_LIMIT: 512M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: false
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_ENVIRONMENT_TYPE: Undefined
    DB_CHARSET: utf8mb4
    DB_COLLATE: undefined wp-filesystem wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable
    mu-plugins: writable
    Thread Starter Pixel Fish

    (@kevin-fouche)

    Hey Jeroen, all sites are hosted on Kinsta. where can I send site health info to? Is the a support desk instead of a public forum?

    Thread Starter Pixel Fish

    (@kevin-fouche)

    Hi there is there any feedback in regards to this? This is occurring on multiple sites, so it is not an isolated event.

    Thread Starter Pixel Fish

    (@kevin-fouche)

    Thanks for getting back to me.

    This is an example of an error log when trying to clone an Elementor page after updating to PHP8. I hope this helps…

    2022/11/21 23:56:17 [error] 11229#11229: *127944 FastCGI sent in stderr: "PHP message: PHP Fatal error: Uncaught Error: The script tried to modify a property on an incomplete object. Please ensure that the class definition "ET_Core_PageResource" of the object you are trying to operate on was loaded _before_ unserialize() gets called or provide an autoloader to load the class definition in /www/cloneelementor_271/public/wp-includes/formatting.php:5010
    Stack trace:
    #0 /www/cloneelementor_271/public/wp-includes/formatting.php(5005): map_deep(Object(__PHP_Incomplete_Class), 'duplicate_post_...')
    #1 /www/cloneelementor_271/public/wp-content/plugins/duplicate-post/admin-functions.php(400): map_deep(Array, 'duplicate_post_...')
    #2 /www/cloneelementor_271/public/wp-content/plugins/duplicate-post/admin-functions.php(424): duplicate_post_addslashes_deep(Array)
    #3 /www/cloneelementor_271/public/wp-content/plugins/duplicate-post/admin-functions.php(386): duplicate_post_wp_slash(Array)
    #4 /www/cloneelementor_271/public/wp-includes/class-wp-hook.php(309): duplicate_post_copy_post_me" while reading response header from upstream, client: 59.102.125.221, server: cloneelementor.temp927.kinsta.cloud, request: "GET /wp-admin/admin.php?action=duplicate_post_clone&post=49&_wpnonce=b6d38c81f6 HTTP/1.1", upstream: "fastcgi://unix:/var/run/php8.0-fpm-cloneelementor.sock:", host: "cloneelementor.temp927.kinsta.cloud:59551", referrer: "https://cloneelementor.temp927.kinsta.cloud/wp-admin/edit.php?post_type=page"
    Thread Starter Pixel Fish

    (@kevin-fouche)

    Brilliant thanks – under the current stock value figure there is a warning noting there are 147 x items in stock without a specified purchase price.

    This is not clickable so I’m wondering if there is a way to look up what those 147 items are?

    Thread Starter Pixel Fish

    (@kevin-fouche)

    Amazing thank you!

Viewing 15 replies - 1 through 15 (of 54 total)