Ketan Vyawahare

Hi @kirstymca,

What is the extension of your slides that you are willing to add? And what have you added in the plugin’s settings?

Hi @frontrowclub123 ,

Please do not make changes in any files in WP core as it will be overridden in future updates of WordPress.

Instead of that, you can use this plugin to change the matter in the emails.

Please let me know your response.

Looking forward to hearing from you!

Hello @kirstymca ,

Have you updated anything on the site say WordPress, any plugin or theme? Maybe one of these activities has changed the allowed file types on your WordPress.

Anyway, please have a look this plugin to add the presentation slides file type in allowed file types and try uploading again.

Please let me know the results.

Looking forward to hearing from you!

Regards,
Ketan Vyawahare

Hi @miami22,

Sorry to hear about your dashboard got messed up!

If you can see the plugins page properly then deactivate all the plugins and start activating it one by one so that you can locate the reason of this.

If you can’t see the plugins page properly, then straight away, ask your friend (who helps you as you have mentioned) to access the plugins folder and rename it through FTP. Then hit the plugins page once again and you will see all the plugins deactivated. Then start activating plugins one by one.

If even on deactivating the plugins doesn’t work, then update the Core of WP files through FTP and see if you see any new changes.

Also, if all the above things do not work, then check with the theme you are using.

Before every step, please don’t forget to take database backup as well as files backup.

Please let us know what is your response on above activities.

Looking forward to hearing about it!

• This reply was modified 4 years, 9 months ago by Ketan Vyawahare.
• This reply was modified 4 years, 9 months ago by Ketan Vyawahare.

Hello @hipogryf and @dfcitas,

I am not from WordPress staff though I think I have got the reason for your problem.

Both of your sites are using theme from Themegrill which uses some plugin to import the demo content.

I got to know this with this article though.

Maybe Themegrill be able to help you out in that.

Please let me know if you get any help from them!

Hi @flash2771 ,

Have you used any page builder to create the above page?

Hi,

Can you please elaborate on this issue with proper screenshots?

I did visit both the links but didn’t understand your issue yet.