Then you have to be clear where to send a message to (within the 14 days). There are not many people reading your terms so you have to communicate this within the journey (email etc)… i’m 20 years marketeer now, so i know what i’m talking about…
As i’m searching the internet i see a couple of messages about your refund policy. I’m not the only one that find your policy disturbing
You can turn tides here if you will do the refund.
It’s fascinating that you keep refering to your terms while there’s a very frustrated customer that don’t want to use your plugin (with a reason). You can see the quick cancelation. Man, this is not service…