Hi Rodicaelena,
Thank you for your reply.
I did disable all my plugin’s and also any custom CSS I had added but the problem persisted. I had no choice but to go with another theme at least for the time being to keep my website running, which was a shame as I really like ‘Neve’. I can’t think what else could be causing it to happen. I can only confirm the issue presented itself on an iphone 4 (both mine and my partner’s), I did not have any other types of mobile devices to check it. It was working fine on my Amazon Fire Tablet and on an Apple Ipad.
Kind regards,
Ken