keengamer

Hello again,

they were able to fix it, now in the database table it is visible both reminders as 1, sent. But I am receiving maybe once per 3 hours second reminders. In the cron functions it shows the one which was sent correctly but then I am still receiving the second reminder again and again. Now it seems like a possible but in your plugin, I don’t know.

I can see also in the database that there exist:
…pta_sus_sheets
…pta_sus_signups
…pta_sus_tasks

AND also

…dls_sus_sheets
…dls_sus_signups
…dls_sus_tasks

Should both of these tables be present or is this the possible bug? However in dls there are no visible signups so it shouldn’t matter. In sus for that particular tasks it seems ok. reminder1_sent=1, reminder2_sent=1, item_qty=1.

Last reminders sent:
Date: 2019-04-25
Time: 12:24 am
1 reminder sent

Last reminder check:
Date: 2019-04-25
Time: 5:24 pm

Thank you.

Best,
Karel

Hello, how was this solved? I can see the same error in our PHP logs. If we go to our /feed page, the error just shows up. Or if anyone else or some bot goes there.

Feed in general settings are disabled, number of posts to show in Feed tab is 0.

Thank you.

• This reply was modified 5 years, 11 months ago by keengamer.

Hi again. SendInBlue support is trying to find and fix the bug but they need more information. Here is their last answer.

Please inform the client our wp plugin re-declare the wp_mail() function of wordpress to use our SMTP. So if other plugin declare the wp_mail() function, then there maybe conflict issue and our smtp module can’t be working.

Fact is that in the database the value is not filled with true value when the email is sent so the issue is directly connected to it.

Can you please check the text above and send me some answer? Or, if I would give you a contact to their team, could you please talk to them to find the solution? Or can you send me an email on which they can contact you? It is hard to solve it via myself as I am not a programmer…

Thank you.
Karel

Hello, it seems like an issue of SendInBlue. If I disable it, core email client works fine. If not, the value in the database table does not change.

Thanks anyway, I wrote to their support.