kdesignco

@joostvandevijver Thanks for the update. I appreciate it ?? I will share with my client.

I have this same issue with my client’s website. We are using Advanced Payments. Would love to know when this issue is resolved. It definitely is frustrating for them.

Also, I canceled the order and am trying to issue the customer a refund but through the subscriptions tab it wont let me issue a refund. I tried both manually and through Stripe payment gateway and it says it says there is an error

https://cl.ly/3b33585a06e1

I did get it to refund through the regular orders tab but still, need help to figure out why the subscription was renewed and charge after the expiration date.

• This reply was modified 6 years, 2 months ago by kdesignco. Reason: Added additional details
• This reply was modified 6 years, 2 months ago by kdesignco. Reason: additional details