Well, I tried that first and it wouldn’t let me post. I got yet another error message saying I needed java enabled or something along those lines. I googled how to do what it said I needed to enable and it was already enabled. Then it said contact my administrator. I don’t happen to have one of those in my home. I’m 0 for 2 with this company so far. Guess I’ll just have to consider this a loss since I can’t get to them for help. No email address, no chat on their site, nothing. So I’m out of luck. Great support ??