kcalkmc

Thanks for the info @jansencws

Having the same issue on my clients’ websites as I’m running Genesis Blocks with Yoast.

I’m hoping that breaking websites that have been running smoothly for years is enough to heighten the priority for the Yoast product team.
…

“What’s next??
Our product team will assess the severity of this problem in relation to other open bug reports and new features. Based on their assessment, the bug report will be given a priority level. Our developers work on the highest priority issues first. Unfortunately, this means we cannot give you an estimate of when they’ll start working on your report.”

Same problem on clients’ websites… Will downgrade Yoast plugin.

I appreciate the tip!

24 hours later and I still have no access to the plugin. Payment has been collected from my bank account though.

I need real customer service. I haven’t been able to move forward developing the client’s website…

Such a shame, I was looking forward to this plugin. I will cancel and request a refund and choose another membership plugin.

Hi Kim –

Thanks for the quick response.

I opened a ticket earlier. Is this link different?

[redacted]

• This reply was modified 3 years, 3 months ago by Steven Stern (sterndata).

Great, DC.

YES, most definitely, you need to upgrade for security purposes. Old files are a mecca for hackers, and, the underlying technology and terms of the core have changed. Over time, the website will stop working (not all at once, but in maddening little bits at a time so you won’t even think of what might be causing it.) You can apply similar background and fonts and such to a new theme. Look for keywords like “response”, “HTML5”, “CSS3”, “Mobile-friendly” – and that should get you in the ball park.

Good Luck!

Hi CFTP –

You can check the themes via the Dashboard. Click on Appearance, then Theme.

Best practices are to name a child theme: masterthemename-child. (see this link for an example with the twentyfifteen theme.) So, IF Ultra uses the name “Ultra”, you would look to see if the ACTIVE theme is “Ultra-Child”. If the active theme is “Ultra”, AND you see no other themes containing the word Ultra, my guess is that you are using the master theme.

Take a look, and then follow the instructions for FTP. Copy down the style.css in the ACTIVE theme’s top level folder. Edit it, then FTP it back up. MAKE A COPY OF THE ORIGINAL BEFORE editing it. Save it on your computer (in case).

Hi DC –

Re: Not tested with the latest version – Version 4.4 was released yesterday, so, it is likely that a large number of plugins have not been tested with that version.

Look at the date that the plugin was last updated. Is it recent? Then you can be confident that the author(s) will update the plugin as soon as he/she can.

Also, look at the saturation – How many downloads have there been? If there are a large number of installs, chances are that the plugin gets a lot of press and, so, will be updated as soon as the author(s) can.

I can’t offer you guarantees on the future of WPtouch, but, it has over 400,000 installs and is recommended on Google’s mobile “fix” page for WordPress. Given those facts, I’d install it and test on my phone, then look at what the website looks on all the platforms. If all looks okay, then move on. If not, deactivate the plugin with the delete the files option.

Hi Kurt –

It could be that the table is fine and not in need of repair, but that it is being accessed so much, it is “crashing”. An innocent plugin with non-optimized queries can cause that.

You might want to consider installing the Query Monitor plugin temporarily to see what plugin is pounding on the options table. Then you can take action based on feedback from the plugin.

Hi CFTP –

The “li” and multi-level bullet lists are defined in the CSS (stylesheet) that comes with the Theme. So style.css needs to be updated to change it to something more to your liking.

Ideally, this change should be made in style.css file of the child theme’s folder. Was a child theme created when Ultra theme was installed?

If not, the master style.css file can be updated. I can give guidance, but, let me know how the theme was installed.

HI DC –

– The errors that you get are very typical. They do not mean that your website is not reachable nor readable via a phone (with a little hand scaling), they mean that your design makes it difficult for Google to read EVERYTHING that you have.
– You can install the WPtouch Mobile plugin by BraveNewCode, activate it and then try the test again. I’ve had a lot of luck with this approach as it is the one that Google recommended when I got the same errors.
– Once that is in place and Google is smiling again, look for a responsive WordPress theme, and move to that in 2016.
– Google provides a good guide for making it happy: Google SMILING

In the dashboard, is there a plugin or widget that is used for displaying videos?

Bransoneagle –

I used the site map to install mystile theme <– How do you use a site map to install a theme? Do you have a snapshot?

Karen

efelinks –

Those pages have a video-container underneath the footer.

Video-container is defined as:

.video-container {
position: relative;
padding-bottom: 56.25%;
padding-top: 25px;
height: 0px;

Place your cursor in the area. Right click (on a PC) then Inspect Element. You can see what is in there when the inspection box displays.

If you did not explicitly add the video container, not sure how it ended up on those pages – unless it is a different template. Are the pages using the same Page Template?

C.R.D –

When I paste the error msg. into Google, the responses point to the version of CURL running in an account and to various plugins.

A good place to start is to copy your plugins to a local drive, then delete them from the website. Then, log in and try the things you cannot do now. If it works, copy the plugins back one at a time, checking each time to see if the website is still cooperating.

If you remove all the plugins and the website is still uncooperative, you might try a similar task with the themes – although you need to keep the one that is active.

If that doesn’t give you the success you seek, ask your host to take a look at CURL . [Several posts I read said that the problem disappeared when the hosting company tweaked the CURL parameters – I did not find the specifics on the tweaks.]