KatoBoapio

Resolved – Thank you

Esmi…something for you in return; enjoy and/or share it with someone you care about. Best wishes, Kevin ?? https://www.boapioinstitute.org

Thank you very much Esmi…ALL SORTED :)I really appreciate your help (and I’ve learned something very valuable I think!)

FYI – I changed the plugin name in my Plesk Panel…
For any body else’s convenience experiencing the same problem, the following solved my issue:-

Reset your plugins folder via FTP or the file manager provided in your host’s control panel.

Via FTP or your host’s file manager, navigate to the wp-contents folder (directory)
Via FTP or your host’s file manager, rename the folder “plugins” to “plugins.hold”
Login to your WordPress administration menus (/wp-admin)
Via FTP or your host’s file manager, rename “plugins.hold” back to “plugins”

Can I not deactivate the plugs in the WP control panel?

AS I said…

I’ll read!

Sorry I’m a real novice…need more instruction unfortunately…by FTP or PhpMyAdmin

Thank you…just downloaded 2012 from your link, set site temporarily to 2011 and deleted all other themes (from WP control panel), uploaded new 2012 from my download folder and activated it (from WP control panel)…no difference unfortunately???

Thank you for responding…however I believe you may have landed on the site at a time of a ‘glitch’ with the server; it it up and running now.

Can you help me with the menu issue?

One thing I have thought of is that I did ‘activate’ the 2013 Theme after upgrading to WordPress 3.6 to take a look at it…but I immediately reactivated 2012 thereafter. I only did this on this particular site…

Many thanks
kevin

Hi Maeve

Thanks for your reply – it was a legit email address to begin with.
FYI – My Guinea Pig did receive her email but it arrived about 30 mins or so after the transaction with Paypal. 101 reasons for this I’m sure and none of them to do with your plug-in! I never received an email when I tested it out on myself.

Many thanks…I’ll keep you posted on how it’s working.
Best wishes
Kevin

Maeve…I’m thinking this may be as important to you as it is to me to make sense of so I thought I’d paste in the email from the autoresponder that did work (FYI – I haven’t altered the ‘from email’ address or ’email subject’)

Bw
K

> From: redacted
> Date: 19 April 2013 22:34:46 BST
> To: [email protected]
> Subject: Boapio Institute Road Map Membership
> Reply-To: redacted
>
> Thank you… and welcome!
>
> I sincerely hope this is the best ￡1 you will ever get to spend! If indeed it is then please share your good fortune with family and friends.
>
> Your membership to the Boapio Institute Road Map is now activated and the access code is ‘xxxxxx’. (You will be informed of any changes to this code via email.)
>
> You can access the Road Map by clicking on this link https://www.boapioinstitute.org/#!road-map or simply by returning to https://kevinwilliams-thisistheday.com/services/ and clicking on Step 3.
>
> Please enjoy the Road Map and take your time perusing and deliderating over the contents…I look forward to hopefully making your acquaintence in the not to distant future.
>
> Kindest regards
> Kevin
>
> FYI – As you are probably aware from perusing our websites we support Barnardo’s ‘Believe in Children’ and this support also involves fund raising initiatives and donations directly from Tenby Teddies and associated enterprise including The Boapio Institute Road Map – we would like you to know that your kind donation today has by default also directly benefited the children of Barnardo’s – thank you again!
>
> P.S. Thank you for spreading the word about Tenby Teddies too, you can check out how our fund raising is progressing at https://www.tenbyteddies.co.uk and scrolling to the bottom of the home page… Facebook is just such a great way of sharing and telling your friends…(a polite prompt)!
>
> Very best wishes,
> Kevin & Co.
>

Hi Maeve

Just to let you know my friend repeated the buy cycle and this time didn’t get the autoresponder email either…the return email function works properly every time.

Thanks
Kevin

Hi Kev

Paypal sent me to this link https://kevinwilliams-thisistheday.com/thank-you-for-your-donation/

But I only got sent the receipt from paypal no welcome email with access code

Thanks
A

Thanks Maeve

FYI – A friend went through my buy cycle as a favour to test and she did get my thank you email from your autoresponder – however I completed the cycle twice previous to that using my wife’s CCard and what I believed to be unique and unrelated email to me (i.e. not recognisable by my WP site or Paypal) but still she didn’t get a response from the autoresponder but she did get her receipt from Paypal as you would expect to the email we put in…we paid as a guest user also (i.e not logging into any personal Paypal account so I could enter whatever email I liked for Paypal receipt purposes).

Perhaps WP or your plugin recognised I was sending and receiving from the same computer? All I can think of…

FMI – Is there a way of testing the autoresponder without having to go through the pay cycle proper so I can see/check what the email looks like as delivered?(I’ve used code so I can add a couple of photos)

Many thanks for your plugin and for taking the time to respond to me.

Very best wishes
Kevin

FYI – https://kevinwilliams-thisistheday.com/the-best-pound-you-will-ever-spend/

Hi Maeve

Firstly, thank you; I really appreciate your plugin.

I am struggling with autoresponds too and my emails autoresponds aren’t going out either. I am very new to WP and developing…I am missing something basic? Does the ‘from email’ for instance have to marry up with my WP site email in ‘settings’ or my email that Paypal has stored for me or can it be any email I would like my customer to see?

…and does my ‘message’ have to contain certain tags in the text body in order to work?

I am using it exactly as you mentioned in FAQ “to sell access to a private site – after successful checkout user is sent the password to log in.”

I want to give my customer their login password using this email.

Sorry if I’m being stupid…
Many thanks
Kevin