KathyMarCom

Hi, Yes, I am willing to help resolve this problem by sending log files from multiple affected WordPress sites. Can you please advise how we locate the log files you need? I cannot activate the Updraft plug-in to find any backup logs.
thanks.

UpdraftPlus needs to address this issue! This has been going on for several weeks. Your paying customers deserve an answer. I have subscriptions with Updraft Central to use their dashboard to run updates on my clients. These sites can’t use UpdraftPlus. I am paying for these subscriptions. The GoDaddy issue is regarding backups, but ALL Functionality for Updraft is blocked

We need more info than your pathetic response 2 weeks ago on this forum “we did nothing to annoy GoDaddy!”

Updraft needs to provide regular updates to your paying customers on the status of your Blocklist with GoDaddy.
https://www.godaddy.com/help/blocklisted-plugins-8964

Here’s the big problem: Updraft is not just for Backups, but because features are all bundled, ALL features are disabled by GoDaddy.

Updraft needs to come up with a new version of “UpdraftPlus for Managed WordPress” that restricts the number and size of back-ups to avoid violating the restrictive space constraints of GoDaddy’s shared hosting. That would get this plug-in off the blocklist.

I am paying a subscription to Updraft so that I can use Updraft Central to update plugins from a central dashboard. I can’t use that anymore and now need to log-in to all WordPress sites separately to perform plug-in updates. If Updraft can’t fix this problem by separating Updraft Central from the Backups functionality, then I will need to find an alternate central dashboard solution soon.

I also can no longer create a clone of my website using Updraft. These features of Updraft are separate from the backup issue, but none of UpdraftPlus features can be used while this backup space issue is unresolved.

GoDaddy is punishing all Managed WordPress users by not allowing UpdraftPlus due to issues with Backups using excessive storage space. Resolve the storage issue so this plug-in can be used again.

IT’S FIXED!!!

Hi Tobias,
I just wanted to let you know that we added SSL to this site. Once it was configured, using the WordPress HTTPS plug-in, the tables showed up perfectly.
https://www.universeoptics.com/diode-laser-lens-assemblies/

I still don’t know what went wrong, and why they stopped showing, but I am so happy that your plug-in is back up and running on my site. I love this plug-in.
Thanks again for your support.
-Kathy

Thanks for your efforts on my behalf. Yes the other shortcodes are functioning properly to display posts or videos. I will try to investigate any conflicts with the server configuration. I will let you know if I am able to resolve this issue…

Hi Tobias,
I tried your suggestion, but it didn’t help. I was unable to get the shortcode to work in other sections of the page.
I updated that page on the site with a new screen capture.
And I tried to put a table shortcode in the footer of that page:
https://www.universeoptics.com/table-trouble/

Hi Tobias,

Thanks for the speedy response. I created a page on this website with the screen captures you requested, and some other information that may be helpful in figuring out what is going on here.
https://www.universeoptics.com/table-trouble/
Thanks for any insight you can offer.
-Kathy