kathy11

Hi John,

We do offer free support here in the forum. The benefits of the premium support offered through LifterLMS Pro are that Pro customers can submit private tickets to us directly, we can offer a deeper level of assistance, Pro support requests are prioritized to receive faster responses, and Pro customers have access to a live weekly call with one of our developers. But LifterLMS Pro is an option and not a requirement for using LifterLMS. You can definitely stick with the free support here in the forum if you’d like.

Thank you for sending the additional information about your new installation attempt. Your messages are in the queue for our support team to get back with you on.

Thanks,

Hi John,

Our LifterLMS Pro customers have the ability to send us private messages by submitting support tickets to us directly, and we can offer the deeper assistance to log into their staging environments to help identify and solve issues when necessary. But we don’t offer those things here in the forum. You can find out more about LifterLMS Pro here: https://lifterlms.com/product/lifterlms-pro/

But I’ll get your message into the queue for our support team to see if they can solve your PayPal issue here for you.

Thanks,