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Viewing 15 replies - 1 through 15 (of 35 total)
  • Thread Starter katherinemasters

    (@katherinemasters)

    Thank you James!

    Thread Starter katherinemasters

    (@katherinemasters)

    Luk4 your code worked perfectly, thanks.

    Thread Starter katherinemasters

    (@katherinemasters)

    Brilliant, thanks so much Luk4 and Liz D!

    Thread Starter katherinemasters

    (@katherinemasters)

    Thanks so much narolainfotech!

    Thread Starter katherinemasters

    (@katherinemasters)

    Wow, thanks so much. I did option number one you mentioned. Didn’t realise before that there was a second binned section to permanently delete. Thanks! Worked a charm.

    Thread Starter katherinemasters

    (@katherinemasters)

    Thank you!

    Thread Starter katherinemasters

    (@katherinemasters)

    George, thank you so much! My mistake.

    Thread Starter katherinemasters

    (@katherinemasters)

    Hi Juan,

    I actually tried something else before that worked, I went into the products (they were pending) and I clicked on ‘publish’. This solved the problem and now fortunately the images are showing up at checkout without the text. Thanks,

    Katherine

    Thread Starter katherinemasters

    (@katherinemasters)

    Thanks Juan!

    I’ll give this a go…

    Thread Starter katherinemasters

    (@katherinemasters)

    Thank you all for your help!

    I figured out that the problem was arising from not having updated some of my plugins. All is back to normal. I completely missed this I’m very happy it turned out to be such a simple solution.

    Thanks.

    Thread Starter katherinemasters

    (@katherinemasters)

    Thanks Igor,

    Looks like it may have to do with MailChimp? This is the log:

    mailchimp_scheduler-2021-12-17-b643c7da77db87e24ded8f6e4a0858fd.log
    2021-12-17T12:08:25+00:00 ERROR Error getting a response from Mailchimp API.

    Thanks,

    Katherine

    Thread Starter katherinemasters

    (@katherinemasters)

    Thanks Juan!

    This is the system report:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://katherinemasters.com
    Site address (URL): https://katherinemasters.com
    WC Version: 6.0.0
    REST API Version: ? 6.0.0
    WC Blocks Version: ? 6.3.3
    Action Scheduler Version: ? 3.3.0
    WC Admin Version: ? 2.9.4
    Log Directory Writable: ?
    WP Version: 5.8.3
    WP Multisite: –
    WP Memory Limit: 3 GB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_GB
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: LiteSpeed
    PHP Version: 7.4.26
    PHP Post Max Size: 2 GB
    PHP Time Limit: 180
    PHP Max Input Vars: 5000
    cURL Version: 7.71.0
    OpenSSL/1.1.1d
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.5.12-MariaDB-cll-lve
    Max Upload Size: 1,000 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 6.0.0
    WC Database Prefix: wp_
    Total Database Size: 21.04MB
    Database Data Size: 17.34MB
    Database Index Size: 3.70MB
    wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_actions: Data: 0.05MB + Index: 0.13MB + Engine InnoDB
    wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_bwg_album: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_bwg_album_gallery: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_bwg_file_paths: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_bwg_gallery: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_bwg_image: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_bwg_image_comment: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_bwg_image_rate: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_bwg_image_tag: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_bwg_shortcode: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_bwg_theme: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
    wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
    wp_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_litespeed_url: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_litespeed_url_file: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wp_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    wp_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mailpoet_mapping_to_external_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
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    wp_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
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    wp_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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    wp_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_subscribers: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
    wp_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_ngg_album: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_ngg_gallery: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_ngg_pictures: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_options: Data: 3.36MB + Index: 0.14MB + Engine InnoDB
    wp_postmeta: Data: 5.52MB + Index: 0.47MB + Engine InnoDB
    wp_posts: Data: 3.48MB + Index: 0.25MB + Engine InnoDB
    wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_usermeta: Data: 0.03MB + Index: 0.03MB + Engine InnoDB
    wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
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    wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    wp_yoast_indexable: Data: 0.14MB + Index: 0.09MB + Engine InnoDB
    wp_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
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    wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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    ### Post Type Counts ###
    
    aigpl_gallery: 10
    attachment: 97
    bwg_gallery: 1
    custom_css: 2
    customize_changeset: 1
    elementor_library: 1
    envira: 2
    mailpoet_page: 1
    nav_menu_item: 30
    ngg_album: 1
    oembed_cache: 3
    page: 21
    post: 7
    product: 8
    product_variation: 4
    revision: 958
    shop_order: 1
    wpcf7_contact_form: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (19) ###
    
    Akismet Anti-Spam: by Automattic – 4.2.1
    Album and Image Gallery Plus Lightbox: by WP OnlineSupport
    Essential Plugin – 1.5.3.2
    
    All-in-One WP Migration: by ServMask – 7.51
    Child Theme Configurator: by Lilaea Media – 2.5.8
    Contact Form 7: by Takayuki Miyoshi – 5.5.3
    Display PHP Version: by David Gwyer – 1.7
    Elementor: by Elementor.com – 3.5.3
    Email Address Encoder: by Till Krüss – 1.0.22
    Google Analytics Dashboard for WP (GADWP): by ExactMetrics – 7.3.0
    Google Listings and Ads: by WooCommerce – 1.9.0
    Jetpack: by Automattic – 10.4
    LiteSpeed Cache: by LiteSpeed Technologies – 4.4.6
    MailPoet 3 (New): by MailPoet – 3.75.1
    PHP Compatibility Checker: by WP Engine – 1.5.2
    TinyPNG - JPEG, PNG & WebP image compression: by TinyPNG – 3.3
    WooCommerce Payments: by Automattic – 3.5.0
    WooCommerce Shipping & Tax: by WooCommerce – 1.25.20
    WooCommerce: by Automattic – 6.0.0 (update to version 6.1.0 is available)
    Yoast SEO: by Team Yoast – 17.8
    
    ### Inactive Plugins (0) ###
    
    ### Dropin Plugins (1) ###
    
    advanced-cache.php: advanced-cache.php
    
    ### Must Use Plugins (1) ###
    
    Local by Flywheel Relative URL (for Live Links): by Flywheel – 1.0
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: left
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #2606 - /shop/
    Basket: #3430 - /basket/
    Checkout: #3431 - /checkout/
    My account: #3432 - /my-account/
    Terms and conditions: ? Page not set
    
    ### Theme ###
    
    Name: RichOne Child
    Version: 1.2.5.1612365339
    Author URL: https://richwp.com/
    Child Theme: ?
    Parent Theme Name: RichOne
    Parent Theme Version: 1.2.7
    Parent Theme Author URL: https://richwp.com/
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: richone/woocommerce/archive-product.php version 2.0.0 is out of date. The core version is 3.4.0
    richone/woocommerce/cart/cart.php version 3.2.5 is out of date. The core version is 3.8.0
    richone/woocommerce/single-product.php
    
    Outdated Templates: ?
    					
    					
    						Learn how to update
    
    ### WooCommerce Payments ###
    
    Version: 3.5.0
    Connected to WPCOM: No
    Blog ID: -
    Account ID: -
    
    ### Action Scheduler ###
    
    Complete: 66
    Oldest: 2022-01-11 13:54:19 +0000
    Newest: 2022-01-13 20:36:20 +0000
    
    Pending: 1
    Oldest: 2022-01-14 06:31:57 +0000
    Newest: 2022-01-14 06:31:57 +0000
    
    ### Status report information ###
    
    Generated at: 2022-01-13 20:37:14 +00:00
    
    Thread Starter katherinemasters

    (@katherinemasters)

    Thank you Yui and Samuel!

    I ended up managing to pull it off using a URL in the video section of Elementor but your tips will definitely be useful to me on the next run. Thanks again.

    Thread Starter katherinemasters

    (@katherinemasters)

    Thanks Karin,

    You’re right, it looks fine now. I had cleared the cache but it must have taken longer to propagate. Thank you!

    K

    Thread Starter katherinemasters

    (@katherinemasters)

    Thanks so much James, have a good day.

    Katherine

Viewing 15 replies - 1 through 15 (of 35 total)