Kate

Huh, wow ok you are right. Perhaps I (or somebody in our organization) tweaked our test coupon setting. I dunno. Well, thanks for pointing that out. And thanks for such a quick response ?? Have a nice day.

• This reply was modified 1 month ago by Kate.

Hi, I want to check in with this issue. I notice this www.remarpro.com support topic is marked solved, but the problem persists. I have followed the github thread, but the bug I have found does not appear to have been fixed.

I just tried updating again on a staging site and the problem has now continued through woocommerce versions 7.8.0, 7.8.1, 7.8.2, and 7.9.0.

I am grateful for woocommerce and the people behind it. Thanks, have a nice day.

Ok. @amiralifarooq does that mean that this problem is solved? I noticed a recent woo patch update, but the changelog did not mention this problem. We are not updating woo until it’s figured out. Thanks!

Ok, thank you for the response. I will subscribe to the github link.

Have a nice day ??

Hi there, thank you for the prompt response. I updated the plugin and that took care of the problem. Thanks for your time. You can mark this as Resolved.

Hi there, I have been on vacation, sorry it took me 2 days to get back to you. Yes, please mark as resolved.

And, actually, I thought I had responded that your fix had done the trick, but I guess I had responded to a “no reply” email. Oops(!) My mistake. ??

Thank you for your time and we truly appreciate your plugin. Have a nice day.

^I’m sorry, I mistakenly added the above comment here instead of in my CleanTalk dashboard. I tried to delete the above comment, but I can’t figure out how to do it. I did not mean to mark this situation as resolved because it is not yet resolved.

• This reply was modified 3 years, 3 months ago by Kate.

Ok thank you. I got an email that said “`There has been a response to your ticket: Hello. I confirm the issue, thank you for your great feedback. I transfer this info to the development group. We will contact you within 2-3 workdays. Write back to us anytime.
Be well, Alex Gull Technical Support`. So I will await the response. Thank you for your time. Have a nice day.

• This reply was modified 3 years, 3 months ago by Kate.

Ok, thank you.

Hi there @serge00 . Thank you for your response. I have just submitted a ticket at that link. Thank you for your help.

Update: I got it to work. I didn’t do what you asked me to about the cookies. I simply installed it on our live site and it worked. So I have to assume that it had something to do with the password-protected staging tool (which comes free with our hosting plan at Siteground). I think it’s ok to close this topic… if that is ok with you?

**note: perhaps the reason I experienced the “switcheroo” from dev to production while doing my test transaction was because of the password protection. Something like, I as an admin had proper creds to be in my staging site but once I switched to the test customer, the test customer did not have the proper creds to be “let back in” (so to speak). Anyway, thanks for your contribution to the community.

Thank you for your response. Let me fool around with it and see what I can come up with. Have a nice weekend. ??