Kasia_Shareaholic

You’re very welcome ?? Let us know if you have any other question.

Hi there,

Thank you for reaching out to us! Twitter has discontinued their share count support on April 20th 2015 so the share counts no longer appear. This is internet wide and not a plugin issue.

You can read about it more here https://support.shareaholic.com/hc/en-us/articles/207278616

We apologize for any inconvenience. Please let us know if you have any further questions.

Awesome! I’m happy I could help. If you have any other questions please let us know. You can also reach out to us at https://shareaholic.zendesk.com/hc/en-us/requests/new

Oh ok yes you won’t be able to see the Whatsapp share button on desktop because it’s only intended for mobile phones. I apologize for any inconvenience or confusion.

Please let us know if you have any other questions.

Hi there,

Thank you for reaching out to us and I apologize for the inconvenience. The link you provided doesn’t show us a picture of what you are seeing. Could you please provide us your website URL and the link to the post you are referring to?

Thank you in advance!

Hi there,

Thank you for reaching out to us! Are you viewing the page on your mobile or desktop? Whatapp doesn’t show up on desktop.

Please provide us your website URL so we can look into this further for you.

Thank you in advance!

Ok thank you for clarifying that, we will further look into this for you.

Thank you for your patience.

Hi there,

Please try to verify the site now and let us know if it worked.

Hi there,

Thank you for that information, we are currently looking into this for you ??

Thank you for your patience while we work on this.

Hi there,

Thank you for reaching out to us and I apologize for the delay. Could you please provide us your website URL and the link where the share counts are incorrect so that we can better assist you?

Thank you in advance!

Hi there,

Thank you for reaching out to us! Could you please provide us your website URL so that we can better assist you?

Thank you in advance!

Hi Louisiane,

We really appreciate your patience and I’m truly sorry for the delay.?There appears to be a bug affecting your site that our team is still looking into, but it may take a week or two for it to be permanently resolved.

I will let you know as soon as this issue is resolved or if I have any new information.

Again thank you so much for your patience.

@modernchicmag thank you for that information. I went ahead and manually verified your site so you should be all set now ??

Let us know if you have any questions.

@sandy You’re very welcome and I’m so sorry for any confusion. I went ahead and checked and yes your site is verified ??

@modernchicmag Please let us know if you are still having this error and we will further assist you.

Hi there,

Have you installed and activated our plugin and then followed the steps to connect the website with your Shareaholic account and then clicked on verify site and it gives you that error?

Please provide us your website url so we can look into this for you.

Thank you in advance.