kapmes

Hi! thanks for the reply.

Customers are paying and Stripe deducts their money. So it’s payed. but after some days (14-ish) Stripes does an auto refund because the order/payement was never confirmed.

I went back to the webhooks setup and needed to add some event types indeed.

the following steps I do not understand.

“Repeat this process for your live Webhook Secret, or vice versa, depending on which you set up first.
Copy the Signing secret using the Click to reveal button and paste it into the Webhook Secret field within the Stripe plugin settings.”

What’s the webhook Secret?

After that do I need to paste the signing secret in the Webhook password field?

Seems to me this indeed could be the problem. Thank you.

Hi thank you for your reply

I notice now I’m using Stripe bancontact and not the ‘normal creditcard’ stripe.

I think this changes things quite a bit. but the same problem persists. Not all orders are confirmed automatically. Some are… which makes it quite difficult to understand.

• This reply was modified 3 years, 7 months ago by kapmes.