kangas

Thanks for your reply.

As I have mentioned several times to your support team, I did not receive any notification of the charges, nor did I choose the automatic. I had been on manual for some time and had no issues.

I hope other WP users read about my experience and the experience of others and reconsider before signing in. Most importantly I truly hope you change your practices. You were by far the best SEO plugin in the market, and now it just went downhill. So I hope my review (and those from other unsatisfied customers) were good to help you evaluate your current practices and change what is not so good about Yoast. All the best.

I agree, I miss when it was good, clean, transparent and honest.
I was paying the premium and I was ok with it until last week when they charged my credit card for an automatic renewal that I didn’t know about or authorise!

They also told me that they could not revert my account to manual renewal, as it has been FOR YEARS! So, I contacted Consumer Law in my country and once I was aware of my rights, I asked for a refund (that they also claim I couldn’t have by the way) and I left!

Now with your review, I see all the purposes of it, they are desperate for money, so they take it from the ones paying without consent and they harass those on the free version to pay for the premium. Very sad entrepreneurship right there, no ethics whatsoever.