kaizentechie

Hi Evollo,

thank you for the suggestion,

I have tried the reset user role meta and it didn’t fix my problem, but atleast my emails are working again thank you.

I will contact them and see if that works!

Again thanks for the help.

Have a great day.

Kind Reards

I have 2 problems – when people register to my site they can’t choose one of my existing roles and when they get an email it is not in HTML format it comes out in HTML code…

”
<div style=”max-width: 560px;padding: 20px;background: #ffffff;border-radius: 5px;margin:40px auto;font-family: Open Sans,Helvetica,Arial;font-size: 15px;color: #666;”>

<div style=”color: #444444;font-weight: normal;”>
<div style=”text-align: center;font-weight:600;font-size:26px;padding: 10px 0;border-bottom: solid 3px #eeeeee;”>Tokara Online</div>

<div style=”clear:both”></div>
</div>

<div style=”padding: 0 30px 30px 30px;border-bottom: 3px solid #eeeeee;”>

<div style=”padding: 30px 0;font-size: 24px;text-align: center;line-height: 40px;”>We received a request to reset the password for your account. If you made this request, click the link below to change your password:</div>

<div style=”padding: 10px 0 50px 0;text-align: center;”>Reset your password</div>

<div style=”padding: 15px;background: #eee;border-radius: 3px;text-align: center;”>If you didn’t make this request, ignore this email or report it to us.</div>

</div>

<div style=”color: #999;padding: 20px 30px”>

<div style=””>Thank you!</div>
<div style=””>The Tokara Online Team</div>

</div>

</div>
“

Hi @ultimatemembersupport,

this is not resolved!

Hi @@ultimatemembersupport,

both the registration form doesn’t assign to a specific role and the role settings specify that the user role requires admin review.

As I stated the only solution could see was that UM doesn’t see it as a UM Custom Role and thus when I make the registration form with a drop-down list of roles is shows nothing.

Then when I add a new role is says it is a UM Custom role and it shows up in the drop down.

So again is there a way to change my old roles to be seen as UM custom roles?