kaggdesign

Closed as not answered in 3 weeks.

Thank you for providing the info. To allow cyr2lat work correctly, bg_BG must be set as a site locale. You have en_US. Site locale must be set here.

The 403 is not related to cyr2lat anyhow. Some plugins or theme implements a “security” features. Please try to deactivate all plugins, one by one, and change theme to standard. In this way you can find a culprit.

Also, 403 may be returned by the web server. You should see the detailed code in the Dev Tools, which image would be good to share.

• This reply was modified 2 months, 1 week ago by kaggdesign.

It would be helpful to share the System Info from the relevant plugin’s tab.

To debug, open the browser Dev Tools, filter Fetch/XHR and see the result returned, on Headers and Response tabs.

Closed as no response in 2 weeks.

Closed as no response in 2 weeks.

But wait – I do not see any issue here. Tutor has its own login form on /dashboard page when not logged in.

The appearance of hCaptcha on this page does not depend on “WP Login” switch.

The same is for WC. It has own login form on my-account page.

Hi, thank you for the report.

I feel the fix should be easy and I will make it soon. So far, you can keep WP login protection also enabled.

Thank you for your kind review, we are working for our customers’ success.

Closed as having no response for 2 weeks.

Closed as having no response for 2 weeks.

Hi @snarf5,

It is a standard problem with server misconfiguration. Please read Hostinger’s recommendations on how to fix it.

If it does not help, please reach your host provider.

I have prepared hCaptcha 4.10.0-RC3 with enhanced error messaging. It may help. You can download zip here.

Kindly let me know which error message you see on the General page upon Checking the Site Config.

You can try to turn on debugging and look into debug.log. after trying to Check Site Config on the General settings page. Then present information from the debug.log file here and to the hosting server provider.

This is not our issue – if requests are blocked, we are unbale to help, unfortunately.

Hi @snarf5,

Thank you for providing System Info. No issues there. The problem might be related to the settings of your webserver – the Microsoft-IIS/10.0. The message “Site configuration error: Cannot communicate with hCaptcha server” says that requests from your server to the Captcha server are blocked.

Do you see any issues on the Site Health page ( /wp-admin/site-health.php )?

The 4.9.0 with Tutor support is released. You may leave a review?on?www.remarpro.com. Thank you!