kaepora

Not resolved but applies to a different plugin by same people. Left here for others for reference.

With respect, no that does not help, for me at least. @polymathy have you found anything?

I’m having the same issue. It was working before I updated WP a few days ago.

I’ve now added the code to whitelist my IP to functions.php and it’s working finally. I’ve also tried a proxy, and that appears to be working.

BUT the question remains – what is going on with your plugin to block me like this? Even whilst removing the IP from the database tables? It is not cache.

Can you please give a detailed explanation, not just ‘try this, try that’. If this happens to customers, and viewers of their websites, I have no way to easily whitelist them so I need to know exactly what your plugin is doing that other security plugins are not.

Thank you

Happened with me as well. Everything locked out. There are some serious issues with Defender.

Exact same problem. I removed 2 tables, then went back for others and the functionality isn’t there anymore.

If it was an update would have been nice to know it was going to happen and justification. I hope it wasn’t removed for ‘safety’ – using this plugin already has disclaimers over it.

Would be really good to have public updates on these support queries rather than just ‘get in touch with us direct’.

I know a lot of info is site-specific and obviously sensitive, but as someone who is thinking of switching to SendInBlue I need to know it works as intended, without very specific config.

I was using SendGrid for transactional emails, but having real issues with them, being blacklisted (our domain is fine, it’s SendGrid’s servers).

For now I’ll switch to Mailgun as it’s tried and tested and know it works with the existing Post SMTP plugin.

Please update the thread with the actual issue here, so we all know where any problems may lie with SendinBlue and this plugin, and if I/we can indeed put the effort in to migrating.

• This reply was modified 4 years, 4 months ago by kaepora.

It appears I’m having this issue also, or similar. It’s also happening in Chrome not just Firefox.

What exactly is the fix? Or at least some info/explanation on the issue here, in case it has a similar root cause.

Has the update been pushed yet? When is it expected?

Edit:

Never mind, my issue may be different. It relates to editing the album-stack.php template file, and somehow the JS in that file does not like seemingly innocuous additions (not alteration to the existing), messing up or somehow resulting in the absolutely positioned <li> image elements just stacking on top of each other.

It happens in all browsers, with no errors, making troubleshooting very difficult. Also with Futurio theme and default WordPress 2020 theme. I am also using the Elementor page builder which I need to exclude.

However, will do some more troubleshooting and open another thread.

• This reply was modified 5 years, 3 months ago by kaepora.

Bumping this.

Similar issue with Edgar’s second issue – PHPMailer (through this plugin) is sending password reset emails to the user NAME, not the user EMAIL address and therefore failing. Seems linked to this issue.

• This reply was modified 5 years, 7 months ago by kaepora.

Excellent, thanks Aftabul, great response time.

<deleted>

Exactly the same problem, everything perfect, updated only this plugin 15 mins ago and now this error. Edit: See details below. Have tried deactivating, removing and reinstalling, same problem.

Chrome console shows this: parsererror elfinder.full.js?ver=4.4.2:1248
Line 1248 is: console.log(status);

AJAX response in Chrome -> Network -> Preview:

Warning: include(jsalfjsdf.php): failed to open stream: No such file or directory in /home/somewebuser/public_html/wp-content/plugins/file-manager/file-manager.php on line 42

Warning: include(jsalfjsdf.php): failed to open stream: No such file or directory in /home/somewebuser/public_html/wp-content/plugins/file-manager/file-manager.php on line 42

Warning: include(): Failed opening 'jsalfjsdf.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/somewebuser/public_html/wp-content/plugins/file-manager/file-manager.php on line 42

Warning: Cannot modify header information - headers already sent by (output started at /home/somewebuser/public_html/wp-content/plugins/file-manager/file-manager.php:42) in /home/somewebuser/public_html/wp-content/plugins/file-manager/elFinder/php/elFinderConnector.class.php on line 140
{"cwd":{"isowner":false,"ts":1460461005,"mime":"directory","read":1,"write":1,"size":0,"hash":"l1_Lw","name":"public_html","csscls":"elfinder-navbar-root-local","volumeid":"l1_","locked":1,"dirs":1,"uiCmdMap":[],"disabled":["chmod"],"root":"l1_Lw"},"options":{"path":"public_html","url":"http:\/\/africamerchantcapital.co.uk\/","tmbUrl":"http:\/\/africamerchantcapital.co.uk\/.tmb\/","disabled":["chmod"],"separator":"\/","copyOverwrite":1,"uploadOverwrite":1,"uploadMaxSize":2147483647,"dispInlineRegex":"^(?:(?:image|text)|application\/x-shockwave-flash$)","jpgQuality":100,"archivers":{"create":["application\/x-tar","application\/x-gzip","application\/x-bzip2","application\/x-xz","application\/zip"],"extract":["application\/x-tar","application\/x-gzip","application\/x-bzip2","application\/x-xz","application\/zip"],"createext":{"application\/x-tar":"tar","application\/x-gzip":"tgz","application\/x-bzip2":"tbz","application\/x-xz":"xz","application\/zip":"zip"}},"uiCmdMap":[],"syncChkAsTs":1,"syncMinMs":10000},"files":[{"isowner":false,"ts":1460461005,"mime":"directory","read":1,"write":1,"size":0,"hash":"l1_Lw","name":"public_html","csscls":"elfinder-navbar-root-local","volumeid":"l1_","locked":1,"dirs":1,"uiCmdMap":[],"disabled":["chmod"]},{"isowner":false,"mime":"text\/x-php","ts":1459725036,"read":1,"write":1,"size":"3286","hash":"l1_d3AtY3Jvbi5waHA","name":"wp-cron.php","phash":"l1_Lw"},{"isowner":false,"mime":"text\/x-php","ts":1453720897,"read":1,"write":1,"size":"3548","hash":"l1_d3AtY29uZmlnLnBocA","name":"wp-config.php","phash":"l1_Lw"},{"isowner":false,"mime":"directory","ts":1455123137,"read":1,"write":1,"size":0,"hash":"l1_cGhwTXlBZG1pbg","name":"phpMyAdmin","phash":"l1_Lw","volumeid":"l1_","dirs":1},{"isowner":false,"mime":"text\/plain","ts":1459725036,"read":1,"write":1,"size":"19930","hash":"l1_bGljZW5zZS50eHQ","name":"license.txt","phash":"l1_Lw"},{"isowner":false,"mime":"directory","ts":1395225620,"read":1,"write":1,"size":0,"hash":"l1_Y2dpLWJpbg","name":"cgi-bin","phash":"l1_Lw","volumeid":"l1_"},{"isowner":false,"mime":"directory","ts":1459555201,"read":1,"write":1,"size":0,"hash":"l1_LnRtYg","name":".tmb","phash":"l1_Lw","volumeid":"l1_"},{"isowner":false,"mime":"directory","ts":1459725037,"read":1,"write":1,"size":0,"hash":"l1_d3AtaW5jbHVkZXM","name":"wp-includes","phash":"l1_Lw","volumeid":"l1_","dirs":1},{"isowner":false,"mime":"directory","ts":1459723673,"read":1,"write":1,"size":0,"hash":"l1_YWRtaW5pc3RyYXRvcg","name":"administrator","phash":"l1_Lw","volumeid":"l1_","dirs":1},{"isowner":false,"mime":"unknown","ts":1457993897,"read":1,"write":1,"size":"15","hash":"l1_LmZ0cHF1b3Rh","name":".ftpquota","phash":"l1_Lw"},{"isowner":false,"mime":"text\/x-php","ts":1459725037,"read":1,"write":1,"size":"3061","hash":"l1_eG1scnBjLnBocA","name":"xmlrpc.php","phash":"l1_Lw"},{"isowner":false,"mime":"text\/html","ts":1459725037,"read":1,"write":1,"size":"7360","hash":"l1_cmVhZG1lLmh0bWw","name":"readme.html","phash":"l1_Lw"},{"isowner":false,"mime":"text\/x-php","ts":1459725037,"read":1,"write":1,"size":"7887","hash":"l1_d3AtbWFpbC5waHA","name":"wp-mail.php","phash":"l1_Lw"},{"isowner":false,"mime":"directory","ts":1460461151,"read":1,"write":1,"size":0,"hash":"l1_d3AtYWRtaW4","name":"wp-admin","phash":"l1_Lw","volumeid":"l1_","dirs":1},{"isowner":false,"mime":"text\/x-php","ts":1396562184,"read":1,"write":1,"size":"2380","hash":"l1_d3AtbGlua3Mtb3BtbC5waHA","name":"wp-links-opml.php","phash":"l1_Lw"},{"isowner":false,"mime":"text\/x-php","ts":1396562183,"read":1,"write":1,"size":"418","hash":"l1_aW5kZXgucGhw","name":"index.php","phash":"l1_Lw"},{"isowner":false,"mime":"directory","ts":1396562185,"read":1,"write":1,"size":0,"hash":"l1_Y3NzM2ZpeA","name":"css3fix","phash":"l1_Lw","volumeid":"l1_"},{"isowner":false,"mime":"unknown","ts":1430048853,"read":1,"write":1,"size":"266","hash":"l1_Lmh0YWNjZXNz","name":".htaccess","phash":"l1_Lw"},{"isowner":false,"mime":"text\/x-php","ts":1396562184,"read":1,"write":1,"size":"271","hash":"l1_d3AtYmxvZy1oZWFkZXIucGhw","name":"wp-blog-header.php","phash":"l1_Lw"},{"isowner":false,"mime":"text\/x-php","ts":1459725037,"read":1,"write":1,"size":"3316","hash":"l1_d3AtbG9hZC5waHA","name":"wp-load.php","phash":"l1_Lw"},{"isowner":false,"mime":"directory","ts":1460461002,"read":1,"write":1,"size":0,"hash":"l1_d3AtY29udGVudA","name":"wp-content","phash":"l1_Lw","volumeid":"l1_","dirs":1},{"isowner":false,"mime":"unknown","ts":1455120848,"read":1,"write":1,"size":"798","hash":"l1_ZXJyb3JfbG9n","name":"error_log","phash":"l1_Lw"},{"isowner":false,"mime":"text\/x-php","ts":1459725037,"read":1,"write":1,"size":"33770","hash":"l1_d3AtbG9naW4ucGhw","name":"wp-login.php","phash":"l1_Lw"},{"isowner":false,"mime":"text\/x-php","ts":1459725037,"read":1,"write":1,"size":"1369","hash":"l1_d3AtY29tbWVudHMtcG9zdC5waHA","name":"wp-comments-post.php","phash":"l1_Lw"},{"isowner":false,"mime":"text\/x-php","ts":1459725037,"read":1,"write":1,"size":"28594","hash":"l1_d3Atc2lnbnVwLnBocA","n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\/ 17167Kb \/ 128M","upload":"","volumes":[{"id":"l1_","name":"localfilesystem","mimeDetect":"internal","imgLib":"gd"}],"mountErrors":[]}}

Should say you’ll need to add rules for any ‘sub’ sitemaps as well like page-sitemap.xml or add a general rule like:

# Yoast SEO - XML Sitemap 403 Fix
<FilesMatch "(sitemap_index.xml|page-sitemap.xml|post-sitemap.xml)">
	allow from all
</FilesMatch>
# END Yoast SEO - XML Sitemap 403 Fix

Add each sitemap separated by a ‘pipe’ character.

Still not exactly sure why it’s happening. I am using a shared host and they say ModSec is being triggered. They removed the ModSec rule that was being triggered but it didn’t help, only the above .htaccess addition did.

Maybe I’m being dumb somewhere, it’s late here!

Here’s a solution – someone else was having the issue with another sitemap plugin. I was having the same issue despite the sitemap ‘page’ being visible when the URL was typed in – it was still giving a 403 response header to visitors inc. Google.

Put this in the WordPress .htaccess:

# Yoast SEO - XML Sitemap 403 Fix
<Files "sitemap_index.xml">
	allow from all
</Files>
# END Yoast SEO - XML Sitemap 403 Fix

Hope it works!

OK, no problem, thanks for the help!