jwilker

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Viewing 12 replies - 1 through 12 (of 12 total)
  • Thread Starter jwilker

    (@jwilker)

    Ok raised a support issue. In the chat now with someone.

    Thread Starter jwilker

    (@jwilker)

    Must be on payments side, COD enabled, same issue. I’ll reach out to them. Thanks!

    Thread Starter jwilker

    (@jwilker)

    Payments is set up and works. Have received payments as recently as today.

    I use Woocommerce Pre-orders for the pre-order functionality.

    Flow wise yeah. It’s go to /shop browse books-ebooks. place book in cart (book that is pre-order) then hit check out. Books not on pre-order that are ebooks, process just fine.

    Here’s the system report. 

    
### WordPress Environment ###

WordPress address (URL): https://johnwilker.com
Site address (URL): https://johnwilker.com
WC Version: 6.5.1
REST API Version: ? 6.5.1
WC Blocks Version: ? 7.4.3
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 6.0
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: –
Language: en_US
External object cache: ?

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.29
PHP Post Max Size: 256 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 7.66.0
OpenSSL/1.1.1n-fips

SUHOSIN Installed: –
MySQL Version: 5.7.32-35-log
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.5.1
WC Database Prefix: wp_
Total Database Size: 141.21MB
Database Data Size: 116.37MB
Database Index Size: 24.84MB
wp_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.14MB + Index: 0.13MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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wp_yoast_seo_meta: Data: 6.05MB + Index: 6.69MB + Engine MyISAM

### Post Type Counts ###

amn_exact-metrics: 1
attachment: 1301
bc_x1379_op_type: 10
book: 10
books: 14
cookielawinfo: 6
customize_changeset: 3
custom_css: 3
custom_fields: 6
custom_user_field: 11
dlm_download: 26
dlm_download_version: 43
feedback: 177
genesis_custom_block: 2
jp_img_sitemap: 3
jp_sitemap: 3
jp_sitemap_master: 3
mailpoet_page: 1
mbdb_book: 17
mbdb_book_grid: 3
mc4wp-form: 2
meanthemes-homepage: 9
monetization_package: 2
nav_menu_item: 37
oembed_cache: 1
page: 47
post: 850
product: 77
product_variation: 478
pys_event: 6
reviews: 14
revision: 223
safecss: 1
shop_coupon: 28
shop_order: 140
shop_order_refund: 1
simple-pay: 8
telemetry: 25
vc_grid_item: 1
wafs: 2
wp_block: 2
wp_global_styles: 1
yada_wiki: 2

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (39) ###

BackupBuddy: by iThemes – 8.7.4.0
Antispam Bee: by pluginkollektiv – 2.11.0
Archived Post Status: by Frankie Jarrett – 0.3.7
GDPR Cookie Consent: by WebToffee – 2.1.2
Custom Taxonomy Order: by Marcel Pol – 3.4.3
Download Monitor: by WPChill – 4.5.93
Dynamic Menu Manager: by duogeek – 1.0.7
Genesis Blocks: by StudioPress – 1.4.0
Genesis Connect for WooCommerce: by StudioPress – 1.1.1
Genesis Custom Blocks: by Genesis Custom Blocks – 1.5.0
Google Authenticator: by Ivan Kruchkoff – 0.53
Insert Headers and Footers: by WPBeginner – 1.6.2
Intuitive Custom Post Order: by hijiri – 3.1.3
iThemes Sync: by iThemes – 2.1.10
Jetpack: by Automattic – 10.9.1
MailPoet 3 Premium (New): by MailPoet – 3.89.0
MailPoet 3 (New): by MailPoet – 3.89.3
Mooberry Book Manager: by Mooberry Dreams – 4.13.2
MailerLite - Signup forms (official): by MailerLite – 1.5.5
PixelYourSite: by PixelYourSite – 9.0.0
Printify Shipping Method: by Printify – 2.6
Public Post Preview: by Dominik Schilling – 2.9.3
RafflePress Pro: by RafflePress – 1.11.0
Redirection: by John Godley – 5.2.3
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5
SiteGround Optimizer: by SiteGround – 7.1.1
Star Rating Block: by Achal Jain
Mahbub Hasan Imon – 1.0.0

WooCommerce Free Shipping Per Product: by WPRuby – 1.2.1
MailerLite - WooCommerce integration: by MailerLite – 1.6.6
WooCommerce Advanced Free Shipping: by Jeroen Sormani – 1.1.4
WooCommerce Google Analytics Integration: by WooCommerce – 1.5.9
WooCommerce Nested Category Layout: by SkyVerge – 1.17.3
WooCommerce Payments: by Automattic – 4.1.0
WooCommerce Pre-Orders: by WooCommerce – 1.7.1
WooCommerce Shipping & Tax: by WooCommerce – 1.25.28
WooCommerce Side Cart Premium: by XootiX – 1.1.2
WooCommerce: by Automattic – 6.5.1
Yoast SEO: by Team Yoast – 18.9
WP Add Mime Types: by Kimiya Kitani – 3.0.2

### Inactive Plugins (6) ###

Classic Editor: by WordPress Contributors – 1.6.2
Easy WP SMTP: by wpecommerce
alexanderfoxc – 1.4.7

Facebook for WooCommerce: by Facebook – 2.6.14
Genesis Author Pro: by StudioPress – 1.0.2
Product Slider and Carousel with Category for WooCommerce: by WP OnlineSupport
Essential Plugin – 2.6.6

WooCommerce Stripe Gateway: by WooCommerce – 6.4.0

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
object-cache.php: Memcached

### Settings ###

API Enabled: ?
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop base: #3537 - /shop/
Cart: #3521 - /shop/preface-cart/
Checkout: #3522 - /shop/preface-checkout/
My account: #3523 - /preface-my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Author Pro
Version: 1.2.4
Author URL: https://www.studiopress.com/
Child Theme: ?
Parent Theme Name: Genesis
Parent Theme Version: 3.3.5
Parent Theme Author URL: https://www.studiopress.com/
WooCommerce Support: ?

### Templates ###

Overrides: –

### Subscriptions ###

WCS_DEBUG: ? No
Subscriptions Mode: ? Live
Subscriptions Live URL: https://johnwilker.com
Subscription Statuses: –
WooCommerce Account Connected: ? Yes
Active Product Key: ? No

### Store Setup ###

Country / State: United States (US) — Colorado

### Payment Gateway Support ###

WooCommerce Payments: products
refunds
multiple_subscriptions
subscription_cancellation
subscription_payment_method_change_admin
subscription_payment_method_change_customer
subscription_payment_method_change
subscription_reactivation
subscription_suspension
subscriptions
gateway_scheduled_payments
tokenization
add_payment_method

### WooCommerce Payments ###

Version: 4.1.0
Connected to WPCOM: Yes
Blog ID: 5229914
Account ID: acct_1IgCRx2HSrFAGpBH

### Action Scheduler ###

Canceled: 9
Oldest: 2022-05-20 22:05:02 -0600
Newest: 2022-05-24 00:45:01 -0600

Complete: 2,503
Oldest: 2022-04-24 16:55:02 -0600
Newest: 2022-05-25 15:01:14 -0600

Failed: 58
Oldest: 2020-12-01 11:33:15 -0700
Newest: 2020-12-01 11:33:15 -0700

Pending: 2
Oldest: 2022-05-26 06:55:02 -0600
Newest: 2022-05-30 15:49:47 -0600

### Status report information ###

Generated at: 2022-05-25 16:28:52 -06:00
    Thread Starter jwilker

    (@jwilker)

    AH!!! That does help!!! how interesting!! An easy fix, thanks!

    Thread Starter jwilker

    (@jwilker)

    Ah sorry. Yeah I’d like them in a single column, regardless the width of the page (or if there are sidebars, etc)

    The first CSS block worked mostly. https://www.dropbox.com/s/qshyzzta9l3h0vf/books.png?dl=0

    The “Available On” ends up under one of the stores.

    Thanks!

    Any chance of making this not tied to the publish date? Or at least allowing the reverse sort order? It’s nice to show the most recent first, but on the series page it would be awesome to control the order or at least show them in release date order oldest to newest.

    Same, and yeah disabling Yoast seems to have been a good temporary fix.

    Thanks for the load all the time plugin! Exactly what I was looking for ??

    Helpful…

    Been there trying that, as have others (found another thread). Seems random things fix some sites and not others.

    I’ll add to the list. just updated my sites, same problem.

    I did try to re-install WP 3.1 via ftp. same thing.

    Oddly it doesn’t work for me in production. but works in my dev server just fine, running 2.6.2 both.

    I think my problem is the same, but not sure.

    on my local install PHP5.6.2, feeds I’ve set up, get pulled in.

    on the prod server PHP 4.3.9 the feeds don’t error, it just says, “Update complete. 0 new posts were syndicated and 0 existing posts were updated”

    Even though the same feeds in dev, pull in data.

    Should I get my prod box up to 5.x or is that not likely the problem?

Viewing 12 replies - 1 through 12 (of 12 total)