Job van Harn

This is still not fixed!

Hi Temyk

It worked for like a few days, but isn’t working again for the past two weeks at least. Issues we face:

• can’t save new snippets to cloud. I’ve recorded my screen so you can see what’s going on. See video here.

This happens with as far as i know with all snippet types, i’ve just tested this with an PHP and an CSS codesnippet. Same error.

Let me provide you with the errors we receive within the default server error_log:

[Wed Jul 12 14:13:11.049201 2023] [proxy_fcgi:error] [pid 278465] [client 204.168.238.158:48214] AH01071: Got error ‘PHP message: Snippet api [map_objects]: Unauthorized [Code: 401]’, referer: https://codesnippets.nl/wp-admin/post.php?post=14988&action=edit
[Wed Jul 12 14:24:32.748882 2023] [proxy_fcgi:error] [pid 286865] [client 204.168.238.158:52210] AH01071: Got error ‘PHP message: Snippet api [map_objects]: cURL error 28: Operation timed out after 5000 milliseconds with 0 out of -1 bytes received’, referer: https://codesnippets.nl/wp-admin/post.php?post=14988&action=edit
[Wed Jul 12 14:33:10.183584 2023] [proxy_fcgi:error] [pid 981] [client 204.168.238.158:54396] AH01071: Got error ‘PHP message: Snippet api [map_objects]: Unauthorized [Code: 401]’, referer: https://codesnippets.nl/wp-admin/post.php?post=14988&action=edit
[Wed Jul 12 14:33:59.266572 2023] [proxy_fcgi:error] [pid 2041] [client 204.168.238.158:58426] AH01071: Got error ‘PHP message: Snippet api [map_objects]: Unauthorized [Code: 401]’, referer: https://codesnippets.nl/wp-admin/post.php?post=14992&action=edit

i’ve already removed, added and synced the license multiple times, does not solves the problem. It seems we receive an timeout for the request due to the following error code: Snippet api [map_objects]: Unauthorized [Code: 401]’,

Hope this helps ??

• Second issue is that our already created library from the past two of three years is still 100% empty while there should be at least a few hundred codesnippets in there, as you can imagine this is not so much fun for us at the moment, please bring them back and create an working connection again. Thanks. Here is another short video regarding this issue and also the results of an simple CSS snippet which i create during the recording and try to save this to the cloud. Then you can see the previously mentioned error popping up yourself. See video here.

We use the latest plugin versions available:
– Woody code snippets – version 2.4.10
– Woody code snippets premium – version 1.1.4

Hi,

It’s still not working. I can’t save new snippets to the cloud.

What’s your ETA on this issue? Because it get’s really anoying already because we use it a lot.

Can you give me an update please?

Hi,

Ok. Thanks for the reply.
The cloud snippets are now back, but saving new snippets ain’t working yet.

Please let me know when everything is working again.

Thanks in advance,

Thanks for the fix, but the versionnumbers doesn’t seem to be in order. The update above is version number 2.3.5. When installed i’ll get the following message:

“There is a new version of Toolset Types available. View version 3.2.1 details or update now.”

I think that still could be a problem when somebody clicks on update.

Cheers,

• This reply was modified 6 years, 2 months ago by Job van Harn.