justingovender

Thank you! I see it went to spam. I will reply on there

Hi Joey. I still have not received a reply to the ticket. The problem still persists

Thanks for the reply. I tried disabling all plugins and using twenty twenty theme and the problems still persists where the order status won’t change to processing.
The log still show the same error of:
I also made sure that my host (Bluehost) has no caching plugin installed

07-24-2020 @ 21:01:50 – Verify security signature
07-24-2020 @ 21:01:50 – Signature = valid
07-24-2020 @ 21:01:50 – Verify source IP
07-24-2020 @ 21:01:50 – Valid IPs:
Array
(
[0] => 41.74.179.210
[1] => 41.74.179.211
[2] => 41.74.179.195
[3] => 41.74.179.203
[4] => 41.74.179.200
[6] => 41.74.179.201
[7] => 41.74.179.217
[8] => 41.74.179.204
[9] => 41.74.179.193
[10] => 197.97.145.156
[11] => 41.74.179.196
[13] => 41.74.179.218
[14] => 41.74.179.197
[15] => 41.74.179.194
[16] => 41.74.179.212
[17] => 197.97.145.150
[18] => 197.97.145.148
[19] => 197.97.145.145
[20] => 197.97.145.149
)

07-24-2020 @ 21:01:50 – Error occurred: Bad source IP address
07-24-2020 @ 21:01:50 –

Thanks for your reply. Seems like the issue was with Google Sheets API. I created a new one and it worked. Thanks for the great plugin!