justaniceguy
Forum Replies Created
-
It goes great !!!
As far as I can test, after removing that line it looks like everything is working properly now. Seems like that stupid line with “*” only was treated as “deny all” (somehow logical).
My apologize for not noticing it and giving you so much headache ??
An BIG thanks for sorting this out and fixing the issue. Marking thread as resolved.
60+ days without a fix and counting….
It was corrected for a few hours before latest Sucuri update, corrected state lasted for some 10-12h (I really don’t know how long) and than went back to IP being blacklisted again which is still actual.
It keeps treating my site as using IP:198.54.114.100 which is not correct.
2 months to fix such trivial issue…
I am wondering what would happen if my website got infected. How long it will took for support to clean it…
Same issue came back again. Starting from today Sucuri treats my website as using IP:198.54.114.100 again which is not correct.
Someone finally fix this ?
Thank you to whoever has finally solved my issue at Sucuri side. Firewall “IP blacklisted warning” within my Sucuri dashboard has gone (before plugin has been updated to 1.8.37).
Still no one has taken a look into my latest reply… Issue present and I am waiting for the answer.
Thank you.
It is good to know that donations actually depend of paypal business polices with each country and not only the plugin itself. I will try to google out the info. Eventually find someone who can tell me more about. Not sure if I am going to call them as well.
Marking as resolved.
Have you read my post completely? I noted that I am using business account.
As far as I could find, the only way to contact PayPal is via phone so no, I have not tried to contact them.
Sucuri firewall is still detecting wrong IP of my website and still no reply to my sent email with details nor here…
It would be nice (and professional) to have update on this and to finally have it solved…
I have installed latest 1.8.0.1 plugin version (since changelog says there were some handling updates of approve/denylist). However, long denylist still does not accept gmail meaning that issue is still present.
Since I don’t know if the same person is support representative here and in email conversation with me and, since there is no reply to my email with the updated details, I am posting email content here hoping to progress further with issue solving.
Email from Sucuri suppport:
…I ran a check of this IP through a third party tool and found the following results:
https://cleantalk.org/blacklists/198.54.114.100
It seems that your site or server may in fact be compromised as based on these results there are current and ongoing Brute Force attacks originating from this IP.
If you need any assistance with cleaning the site to stop these attacks our Web Security Platform would provide a full scan, audit and cleanup of the site to help restore the reputation of this IP.
If you’re on a shared server this issue could be originating from a different site on the same server. This can be frustrating as it’s not due to any fault of your own and it would be something you’d have to address with your host. Your hosting would need to suspend the offending site to address it….
My reply to support after being in touch with hosting support:
“I have contacted Namecheap support regarding the issue. Here is their reply:
(quote) “According to my check, your Shared IP address is 198.54.114.228. The result is provided for 198.54.114.100. Also, I have checked in the Sucuri tool, the site is not blacklisted, here is the link:
https://sitecheck.sucuri.net/results/camlessons.net” (quote end)I have no idea how/why Sucuri within my wordpress installation treats my website as using the IP 198.54.114.100.
Also, as requested by Namecheap support, I have checked DNS records for my website and they are all set to IP 198.54.114.228
Hopefully you will be able to investigate that since obviously there is an IP recognition error.
Looking forward to your reply and honestly hoping to solve this issue which lasts for over a month.”
I have sent email on 11th. February, today (4 day after) I still haven’t received the answer.
Wooohooo at last someone. Thank you Joshua, sending email (again) within a few minutes.
- This reply was modified 2 years, 1 month ago by justaniceguy.
Still not resolved.