jumpwebdev

I have the same problem.

Here is the system report

### WordPress Environment ###

WordPress address (URL): https://craigscookies.com
Site address (URL): https://craigscookies.com
WC Version: 4.0.1
REST API Version: ? 1.0.7
WC Blocks Version: ? 2.5.14
Action Scheduler Version: ? 3.1.4
WC Admin Version: ? 1.0.3
Log Directory Writable: ?
WP Version: ? 5.3.2 - There is a newer version of WordPress available (5.4)
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.3.8
PHP Post Max Size: 32 MB
PHP Time Limit: 300
PHP Max Input Vars: 1000
cURL Version: 7.62.0
OpenSSL/1.0.2k

SUHOSIN Installed: –
MySQL Version: 5.6.45-cll-lve
Max Upload Size: 32 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 4.0.1
WC Database Prefix: ccwp_
Total Database Size: 21.71MB
Database Data Size: 14.86MB
Database Index Size: 6.85MB
ccwp_woocommerce_sessions: Data: 3.30MB + Index: 0.05MB + Engine InnoDB
ccwp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ccwp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ccwp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
ccwp_woocommerce_order_items: Data: 0.09MB + Index: 0.05MB + Engine InnoDB
ccwp_woocommerce_order_itemmeta: Data: 0.47MB + Index: 0.48MB + Engine InnoDB
ccwp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
ccwp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ccwp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ccwp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ccwp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ccwp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ccwp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ccwp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ccwp_actionscheduler_actions: Data: 1.19MB + Index: 0.64MB + Engine InnoDB
ccwp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ccwp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ccwp_actionscheduler_logs: Data: 0.44MB + Index: 0.31MB + Engine InnoDB
ccwp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ccwp_comments: Data: 0.17MB + Index: 0.09MB + Engine InnoDB
ccwp_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ccwp_gf_entry: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
ccwp_gf_entry_meta: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
ccwp_gf_entry_notes: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
ccwp_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ccwp_gf_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ccwp_gf_form_revisions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ccwp_gf_form_view: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ccwp_itsec_distributed_storage: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ccwp_itsec_fingerprints: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ccwp_itsec_geolocation_cache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ccwp_itsec_lockouts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ccwp_itsec_logs: Data: 0.08MB + Index: 0.01MB + Engine MyISAM
ccwp_itsec_opaque_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ccwp_itsec_temp: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
ccwp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ccwp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ccwp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ccwp_options: Data: 3.28MB + Index: 0.14MB + Engine InnoDB
ccwp_pimwick_gift_card: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ccwp_pimwick_gift_card_activity: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ccwp_postmeta: Data: 1.52MB + Index: 3.02MB + Engine InnoDB
ccwp_posts: Data: 2.52MB + Index: 0.22MB + Engine InnoDB
ccwp_redirection_404: Data: 0.23MB + Index: 0.20MB + Engine InnoDB
ccwp_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ccwp_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
ccwp_redirection_logs: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
ccwp_say_what_strings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ccwp_sbi_instagram_feeds_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ccwp_sbi_instagram_posts: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
ccwp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ccwp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ccwp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ccwp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ccwp_usermeta: Data: 0.20MB + Index: 0.20MB + Engine InnoDB
ccwp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
ccwp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ccwp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ccwp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ccwp_wc_customer_lookup: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
ccwp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ccwp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ccwp_wc_order_product_lookup: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
ccwp_wc_order_stats: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
ccwp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ccwp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
ccwp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ccwp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ccwp_woocommerce_pickup_locations_geodata: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
ccwp_ywcdd_calendar: Data: 0.06MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

acf-field: 56
acf-field-group: 13
attachment: 55
locations: 2
nav_menu_item: 6
page: 11
post: 5
product: 37
product_variation: 64
revision: 336
shop_order: 214
shop_order_refund: 2
uni_cpo_option: 2
wapf_product: 2
wc_pickup_location: 2
woo_discount: 2
woo_discount_cart: 1
yith_carrier: 4
yith_proc_method: 4

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (22) ###

Gravity Forms: by rocketgenius – 2.4.16.7
Advanced Custom Fields PRO: by Elliot Condon – 5.8.9
Advanced Product Fields Pro for WooCommerce: by StudioWombat – 1.2.4 – Not tested with the active version of WooCommerce
iThemes Security: by iThemes – 7.6.1
WooCommerce Continue Shopping: by HappyKite – 1.4.2
Flexible Product Fields: by WP Desk – 1.2.14
Google XML Sitemaps: by Arne Brachhold – 4.1.0
Instagram Feed Pro Developer: by Smash Balloon – 5.3.3
Jetpack by WordPress.com: by Automattic – 8.3
Mailchimp for WooCommerce: by Mailchimp – 2.3.5
PW WooCommerce Gift Cards Pro: by Pimwick
LLC – 1.190

Redirection: by John Godley – 4.7.1
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.3
Compress JPEG & PNG images: by TinyPNG – 3.2.1
WooCommerce Blocks: by Automattic – 2.5.14
Advanced Order Export For WooCommerce: by AlgolPlus – 3.1.3
Print Invoice & Delivery Notes for WooCommerce: by Tyche Softwares – 4.5.5
WooCommerce - ShipStation Integration: by WooCommerce – 4.1.34
WooCommerce Square: by WooCommerce – 2.1.1
WooCommerce: by Automattic – 4.0.1
WP Mail SMTP: by WPForms – 1.9.0
YITH WooCommerce Delivery Date Premium: by YITH – 2.1.10

### Inactive Plugins (7) ###

Order Delivery Date for WooCommerce (Lite version): by Tyche Softwares – 3.10.1
PW WooCommerce Gift Cards: by Pimwick
LLC – 1.115

WooCommerce Admin: by WooCommerce – 1.0.3
WooCommerce Local Pickup Plus: by SkyVerge – 2.7.5
WooCommerce Services: by Automattic – 1.22.5
WooODT Lite: by ByConsole – 2.1.6 – Not tested with the active version of WooCommerce
WooSquare Pro: by wpexperts.io – 6.8.2

### Settings ###

API Enabled: –
Force SSL: –
Currency: CAD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
pw gift card (pw-gift-card)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #599 - /test-page/
Cart: #7 - /cart/
Checkout: #8 - /checkout/
My account: #9 - /my-account/
Terms and conditions: #3 - /privacy-policy/

### Theme ###

Name: craigscookies Theme
Version: 1.0
Author URL: https://www.howhigh.ca/
Child Theme: ?
Parent Theme Name: Genesis
Parent Theme Version: 3.3.1
Parent Theme Author URL: https://www.studiopress.com/
WooCommerce Support: ?

### Templates ###

Overrides: CraigsCookies/woocommerce/archive-product.php
CraigsCookies/woocommerce/cart/cart-empty.php
CraigsCookies/woocommerce/cart/cart-item-data.php
CraigsCookies/woocommerce/cart/cart-shipping.php
CraigsCookies/woocommerce/cart/cart-totals.php
CraigsCookies/woocommerce/cart/cart.php
CraigsCookies/woocommerce/cart/cross-sells.php
CraigsCookies/woocommerce/cart/mini-cart.php
CraigsCookies/woocommerce/cart/proceed-to-checkout-button.php
CraigsCookies/woocommerce/cart/shipping-calculator.php
CraigsCookies/woocommerce/checkout/cart-errors.php
CraigsCookies/woocommerce/checkout/form-billing.php
CraigsCookies/woocommerce/checkout/form-checkout.php
CraigsCookies/woocommerce/checkout/form-coupon.php
CraigsCookies/woocommerce/checkout/form-login.php
CraigsCookies/woocommerce/checkout/form-pay.php
CraigsCookies/woocommerce/checkout/form-shipping.php
CraigsCookies/woocommerce/checkout/order-receipt.php
CraigsCookies/woocommerce/checkout/payment-method.php
CraigsCookies/woocommerce/checkout/payment.php
CraigsCookies/woocommerce/checkout/review-order.php
CraigsCookies/woocommerce/checkout/terms.php
CraigsCookies/woocommerce/checkout/thankyou.php
CraigsCookies/woocommerce/single-product.php version - is out of date. The core version is 1.6.4

Outdated Templates: ?
					
					
						Learn how to update

### Square ###

Environment: Production
Tokenization Enabled: ?
Debug Mode: Save to Log

### Action Scheduler ###

Complete: 1,979
Oldest: 2020-03-01 15:21:48 +0000
Newest: 2020-04-01 14:47:19 +0000

Pending: 2
Oldest: 2020-04-01 15:47:19 +0000
Newest: 2020-04-06 19:08:43 +0000