juliescher

Thanks Mike!

Hi Mike,
It is just frustrating. It seems to take 24 hours to get a response once a ticket is submitted on woothemes and then the response typically includes a question and when you respond to the question it is another 24 hours before receiving another response. It really holds things up when it takes so long to get to resolution. This forum provided answers much quicker than submitting a request with woothemes. Thanks again for your help!!

Thanks Mike. It appears that the Groups Plugin Version 1.4.13 By itthinx was causing the issue – I have notified them of the issue. I appreciate your solution as support from Woocommerce has not been helpful. I am pleased to have found you.