juliavich

Thank you, James. I’m not a techie but I’ll do my best to navigate through the guide. I’ve been resisting it, but I’ll give it a shot.

Thank you both for providing input here. I am unable to log into the site and our hosting provider had been unsuccessful at gaining access until an hour ago. He’s telling me this: “I’ve done a lot of work toward securing the site, but I’m not yet confident that it is locked down based on the scope of the intrusion.”

We pay an annual fee, and I’d think security measures would be his responsibility, but I’m unsure of this. Would you suggest I find another hosting provider after he gains full control of the site back?

This is my error! Adjusted my viewing screen and the menu is now showing. Thanks for responding, Brandon!

Thanks for responding to this! The buttons were added about a week ago. I copied the coding for them from a sample page within Qualia, the theme we’re using. Any recommendation of what I can do to to fix the issue? I’m in no way very proficient with coding/Wordpress, but I take directions well.

The issue may be coming from somewhere else. The logo looks the same size as it did before.

Unchecking the ‘Anyone Can Register’ box in the Settings area didn’t work either.

Shopping Cart is WooCommerce. I’d already checked the ‘Enable Guest Checkout’ box and also unchecked ‘Enable Registration on the Checkout Page and the ‘My Account’ pages.

None of that has disabled user registration.

Hi Justin-
I’m a newbie to WordPress, so where do I look for the cache plugin? The site was disabled at first, and now it runs slowly. When any edits are attempted, the following error message appears:
“Connection lost. Saving has been disabled until you’re reconnected. We’re backing up this post in your browser, just in case.”