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Viewing 15 replies - 1 through 15 (of 175 total)
  • Plugin Support juliastylemixthemes

    (@juliastylemixthemes)

    Hello @thibault47 ,

    Thank you so much for your wonderful feedback! We’re thrilled to hear that the theme is a perfect fit for your business needs. It’s always great to know our products are helping our customers succeed!

    If you ever need further assistance or have any questions, don’t hesitate to reach out. We’re here to help!

    Best regards,

    Plugin Support juliastylemixthemes

    (@juliastylemixthemes)

    Hello @mledniowski,

    Thank you so much for your kind words! We’re thrilled to hear that the Cost Calculator Builder plugin has made such a positive impact on your website and business operations. It’s great to know that the intuitive drag-and-drop interface and seamless payment gateway integrations like PayPal and Stripe have helped streamline your processes.

    We’re also glad to hear that you’ve had a great experience with our support team. Your recommendation means a lot to us, and we truly appreciate your trust in our product.

    If you ever need any further assistance or have any new features in mind, please don’t hesitate to reach out. We’re always here to help!

    Best regards,

    Plugin Support juliastylemixthemes

    (@juliastylemixthemes)

    Hello @jtavarez973 ,

    Thank you for your question. To hide the price and display a custom label like “Call for Price” for certain listings, you can modify the price settings of your listing. This way, the listings will still appear in the inventory page, but without showing the price.

    For more detailed information on how to adjust the price settings for your listings, please refer to the following documentation: Price Settings Documentation

    If you need any further assistance, please feel free to reach out. We’re here to help!

    Best regards,

    Julia Ten

    Stylemix Support Team

    Plugin Support juliastylemixthemes

    (@juliastylemixthemes)

    Hello @mujtabasib ,

    Thank you for your inquiry. I’m pleased to inform you that we are already working on a similar functionality called “Listing Price Form”. The option will hide all price details and instead put an Offer Price Form.

    As soon as the feature is ready, we will release a new update with this feature, and we’ll notify you about it in the plugin’s changelog, which you can find here: Plugin Changelog.

    If you have any further questions or suggestions, please don’t hesitate to reach out. We’re always happy to assist you!

    Best regards,

    • This reply was modified 2 days, 6 hours ago by juliastylemixthemes.
    • This reply was modified 2 days, 3 hours ago by Yui.
    Plugin Support juliastylemixthemes

    (@juliastylemixthemes)

    Hello @vrtkl ,

    Thank you so much for your thoughtful feedback! We’re thrilled to hear that you’ve found MasterStudy LMS to be the right fit for your self-hosted LMS needs. We’re glad that the functionality, design, and ease of setup with demo content helped make your decision easier. We truly appreciate you highlighting the value of the lifetime license — it’s something we’re proud of, especially when compared to other solutions.

    Also, thank you for giving a shout-out to Stan Kim! We’ll be sure to pass along your kind words to him. If you have any more questions or need further assistance as you continue setting up your site, please don’t hesitate to reach out. We’re here to help every step of the way!

    Best regards,

    Julia Ten

    Stylemix Support Team

    Plugin Support juliastylemixthemes

    (@juliastylemixthemes)

    Hello @hossamkhaled ,

    Thank you for providing the details of the changes you’ve made to the code.

    Based on our review and discussion with the development team, we can confirm that the modification you applied to the condition does not impact the overall functionality of MasterStudy. We were unable to identify any bugs or issues with the default behavior of the plugin during our tests.

    If you are experiencing an issue with the default functionality, could you please provide more specific details about what isn’t working as expected? This will help us investigate the issue further and assist you more effectively.

    Please also note that our support team can only provide guidance on default plugin settings and functionality.

    Best regards,

    Julia Ten

    Stylemix Support Team

    Plugin Support juliastylemixthemes

    (@juliastylemixthemes)

    Hello @claudiopisu ,

    Thank you for your patience while we reviewed your case.

    We identified two issues:

    Due to theme/plugin settings, you didn’t receive the default template. We’ve manually fixed it, and the listings should now display correctly. Could you please check if everything is displayed correctly in the listing page? If you would like to modify the template, you can follow this guide: Listing Template Documentation.

    Iqonic Estensioni Plugin was overriding your Elementor templates. We’ve temporarily disabled it, so please check if everything is displaying correctly on the site now.

    Since we’ve resolved these issues, we’d greatly appreciate it if you could leave us a 5-star review. Your feedback helps us improve. You can review us here: Leave a Review.

    Best regards,

    Julia Ten

    Stylemix Support Team

    Plugin Support juliastylemixthemes

    (@juliastylemixthemes)

    Hello @esthergewoonkruiden ,

    Thank you so much for your kind words! We’re truly thrilled to hear that you had a great experience with our support team. It’s always our goal to provide the best assistance possible, and your feedback means a lot to us.

    If you have any more questions or need further help in the future, don’t hesitate to reach out. We’re always here to help!

    Best regards,

    Julia Ten

    Stylemix Support Team

    Plugin Support juliastylemixthemes

    (@juliastylemixthemes)

    Hello @claudiopisu,

    Thank you for reaching out and providing the details of your issue.

    We understand the difficulties you’re facing with the “Motors” plugin after the theme was discontinued. However, it is a bit challenging for us to comment on this specific case without reviewing the plugin settings directly.

    Additionally, please note that we are unable to discuss paid features of our products on this platform. To better assist you, we kindly ask that you contact us via email at [email protected], providing us with access to your website and a detailed description of the issues you are experiencing. This will allow us to investigate the case more thoroughly and offer the necessary assistance.

    We truly appreciate your understanding, and we look forward to helping you resolve this issue.

    Best regards,

    Julia Ten

    Stylemix Support Team

    Plugin Support juliastylemixthemes

    (@juliastylemixthemes)

    Hello @boxhamster ,

    Thank you for sharing your experience with us, and we’re so glad to hear that you’ve found a solution! It’s unfortunate that the issue required such a bit of back-and-forth between PMPro and MSLMS support, but we truly appreciate your persistence in tracking down the cause.

    It’s certainly an odd situation, but we’re glad to know that updating the checkout shortcode in Elementor resolved the issue. Sometimes, page elements or shortcodes can become “out of sync,” and refreshing them can fix unexpected behavior.

    If you encounter any further issues or need additional assistance, please don’t hesitate to reach out. We’re always here to help and ensure everything is working smoothly.

    Thank you again for your patience, and best wishes for the rest of your project!

    Best regards,

    Julia Ten

    Stylemix Support Team

    Plugin Support juliastylemixthemes

    (@juliastylemixthemes)

    Hello @zerodensity ,

    Thank you so much for your kind words! We are thrilled to hear that you’ve been enjoying MasterStudy LMS and that our support team, especially Albina Ki, have been able to assist you effectively. Your satisfaction is our top priority, and we truly appreciate your trust and feedback.

    If you ever need anything further or have any questions, please don’t hesitate to reach out. We’re always here to help!

    Thank you once again for your continued support!

    Best regards,

    Julia Ten

    Stylemix Support Team

    Plugin Support juliastylemixthemes

    (@juliastylemixthemes)

    Hello @bernaschriever ,

    We’re sorry to hear that our product didn’t meet your needs and you would like to delete it. We truly appreciate you giving it a try, and we hope to serve you better in the future.

    If you still wish to remove the theme from your WordPress site, here’s a quick guide on how to do it:

    1. Deleting a Theme via WordPress Admin Panel:

    1. Log in to your WordPress admin panel.
    2. Go to Appearance → Themes.
    3. Make sure the theme you want to delete is not active. You need to activate another theme first.
    4. Hover over the theme you want to delete, click on Theme Details, and then click Delete in the lower-right corner. Confirm when prompted.

    2. Deleting a Theme via FTP or Hosting File Manager:

    1. Connect to your site using an FTP client (like FileZilla) or through your hosting control panel’s file manager.
    2. Navigate to /wp-content/themes/.
    3. Find the folder of the theme you want to delete and remove it.

    If you need further assistance or have any questions, please don’t hesitate to reach out. We’re happy to help!

    Best regards,

    Julia Ten

    Stylemix Support Team

    Plugin Support juliastylemixthemes

    (@juliastylemixthemes)

    Hello @link2rizwan ,

    Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re satisfied with both MasterStudy LMS and the support you’ve received. It’s great to know that the platform is meeting your needs and that our team has been able to assist you along the way.

    Your recommendation means a lot to us, and we truly appreciate your kind words. If you ever have any questions or need further assistance in the future, please don’t hesitate to reach out. We’re always here to help!

    Thank you again for your trust, and we wish you continued success with your courses!

    Best regards,

    Julia Ten

    Stylemix Support Team

    Plugin Support juliastylemixthemes

    (@juliastylemixthemes)

    Hello @nclaypool ,

    Thank you for your wonderful feedback! I’m so glad to hear that the calculator is working well for your website and that it’s helping families calculate childcare costs effectively. It’s great to know that the plugin is flexible enough to handle even more advanced calculations.

    We truly appreciate your recommendation! If you need any further assistance or have any questions, feel free to reach out anytime.

    Best regards,

    Julia Ten

    Stylemix Support Team

    Plugin Support juliastylemixthemes

    (@juliastylemixthemes)

    Hello @ch980868490 ,

    Thank you for your feedback! I’m glad to hear that you find the template functional and that our customer service has been helpful. I apologize for any challenges with using the template, and I appreciate your comment about the documentation. I’ve already requested our team to review and update it to make it clearer and more user-friendly.

    If you need any assistance in the meantime, please don’t hesitate to reach out.

    Best regards,

    Julia Ten

    Stylemix Support Team

Viewing 15 replies - 1 through 15 (of 175 total)