Juan Coronel

Hello there.

The gift card coupon field should appear by default.

Could you send us your site URL please?

Best regards.

Hi there,
thanks for contacting us!

Could you check it if in this moment an error appear in the WooCommerce log’s? You can check it in WooCommerce > Status > Logs > fatal-error logs.

Is that happened also with other payment methods?

Also check if you have run the last plugin update.

Let us know.

Best regards.

Hi there,
thanks for contacting us!

Could you tell me if you use the React templates or the traditional templates? Because if you use the first one, it’s not possible to modified the templates at the moment.

Let us know.

Best regards.

Hi there,
thanks for contacting us!

I recommend you do the following test to see if at some point the problem is solved:

• update the plugin, WC and WP to the latest version.
• change to a default WP theme like 2024.
• leave only WC and our plugin active, and activate your plugins in batches until you find the one that conflicts.

If you don’t want to run these tests in your live site, you can create a staging site with the WP Staging free plugin.

Could you check it, please?

Best regards.

Hello there,
thanks for contacting us!

To achieve what you need, please add the following CSS in Appearance > Customize > Additional CSS:

#yith-wcwl-icon-heart-outline {
  display: none !important;
}

Could you check it, please?

Best regards.

Hello there,
I hope you’re doing well!

Thank you for sharing your feedback. We understand that pricing and feature updates are important considerations when choosing a plugin. While we aim to provide value through functionality and support, we respect that individual preferences and needs may vary.

Over the last year, Wishlist has seen bug fixes, the framework has been updated to improve the UX/UI of the settings panel, and the last major change has been the ability to switch from traditional PHP templates to React.

If there’s any specific feature or improvement you’d like to see in our plugins, we’d love to hear your suggestions. Your input helps us improve and deliver a better experience for all our users.

Should you have any questions or require assistance, please don’t hesitate to reach out.

Have a nice day!

Hello there,

Could you tell us if you have the HPOS enable and/or is you use the WooCommerce Cart/Checkout blocks?

Do you tried to use our gift card coupon field instead the WooCommerce’s coupon field?

Let us know.

Best regards.

Hi there,
thanks for contacting us!

To do this, you can add the shipping class to the physical gift card product, within the product edition > Shipping > Shipping class.

Could you check it, please?

Best regards.

Hello there,

Unfortunately, if it’s a cache issue, there’s nothing we can do. In that case, I recommend you contact the support for that plugin.

Anyway, I’d like to check what you said, but it seems like your site URL is no longer working.

Could you check it, please?

Best regards.

Hi Hoogy,
thanks for contacting us!

To fix that, please add the following code in the functions.php file of your active child theme:

if ( ! function_exists( 'yith_wcwl_reload_fragments' ) ) {
    function yith_wcwl_reload_fragments() {
        $jquery = 'jQuery( document ).ready( function($) {
            jQuery(document).trigger( 'yith_wcwl_reload_fragments' );
        });';
        wp_add_inline_script( 'jquery-yith-wcwl', $jquery );
        wp_add_inline_script( 'jquery-yith-wcwl-user', $jquery );
    }
    add_action( 'wp_enqueue_scripts', 'yith_wcwl_reload_fragments', 99 );
}

Could you check it, please?

Best regards.

Hi there,
thanks for contacting us!

Unfortunately, at the moment, it’s not possible to revert this change. The plugin shows a preview of the template changes to allow you to decide whether to convert the templates.

For the moment, I recommend you to rollback to the previous plugin version to achieve what you need.

Best regards.

Hello there,
thanks for contacting us!

We’ll keep your comments in mind for future updates, but for now I recommend keeping the changes in your template. You can override the templates in your child theme to avoid losing changes during plugin updates.

Have a nice day!

Hello there,
thanks for contacting us!

I just check in my installation what you comment but it’s works correctly. I suggest you try the following tests:

• update the plugin, WC and WP to the latest version.
• change to a default WP theme like 2024.
• leave only WC and our plugin active, and activate your plugins in batches until you find the one that conflicts.

Could you check it, please?

Best regards.

Hello there,
thanks for contacting us!

To fix that, please add the following CSS in Appearance > Customize > Additional CSS:

.yith-wcwl-add-button span {
  display: none !important;
}

Could you check it, please?

Best regards.

Hi there,
thanks for contacting us!

I recommend that you perform the following tests to verify that there are no conflicts with third parties:

• update the plugin, WC and WP to the latest version.
• change to a default WP theme like 2024, or our Proteo theme.
• leave only WC and our plugin active, and activate your plugins in batches until you find the one that conflicts.

Could you check it, please?

Best regards.