jtsang

Hi Mike,

I was wondering how I would access the ‘debug’ mode for the plugin.

Thanks in advance!

Hi Mike,

Thanks for checking in. Issue is still unresolved currently. They said they ran some tests for us and the add-on should be working properly. They’re not seeing any errors or anything anyway.
They installed the wp-mail-smtp add-on for us previously, but they said it looks to be configured properly.

Are there any specific settings we need for wp-mail-smtp to have it work correctly with the email users plugin?

Thanks in advance.

Hi Mike,

Thanks for taking the time to have a look at my issue. I have contacted my hosting provider to see if anything has changed in the handling of mail.

Currently Email to single user, and groups, are both not working for me.

The only email function that appears to be working properly for us is the new user email that is generated and sent to users when a new account is created.

What should I be doing to troubleshoot this issue, outside of contacting my hosting provider.

Thanks again Mike!