jsbrecht

Well, after reinstalling, I was able to turn on the New Onboarding Experience, and it didn’t go straight to trying to do the onboarding process, which is an improvement. It did, however, still want us to complete the task list. But, we just went ahead and ran through it really quick, and it is working now.

Yes, we’re on the same page. No, that doesn’t explain the issue. However, I’m not going to pursue this any further. We’ve decided not to use your plugin. Thank you anyway.

That was not set to pause.

Negative.

This is what I get:
Dashboard
Scrolled-Dashboard

When I do Help -> Setup Wizard -> Disable: New Onboarding Experience, the dashboard shows the analytics as expected:
Analytics

It’s a possibility, but I can’t be sure exactly when it happened. It was just reported to me yesterday, and the person that noticed it isn’t sure how long it’s been like that.

Thanks for the tip, about the Settings in the Help Tab. I wasn’t aware of those. After I turned off the setup wizard, it still wants me to complete the task list, even though all of that is already done. I can go into the various settings pages and see the way it is currently set up. It’s as if the dashboard is not pulling the right data, or any at all.

I tried turning off the task list, too, but that just results in a blank page. What actually works is turning off the “New onboarding experience”