jtmdDev

Got it. So, I can’t use a custom format for the phone field since it won’t work on mobile. I did try switching to the alphanumeric keyboard on my iphone, but it doesn’t work. The phone field forces the use of the numeric keyboard on the iphone for the phone field and the only special characters are + * #. If I use “none” for the field format, then people can type in just the numbers in one long string. This is not ideal.

I’m currently using a text field for the phone number on the live site so people on mobile have access to their full keyboard which allows them to type in the special characters.

It would be useful to have a custom phone field where the special characters are automatically inputted on mobile so a person will only have to type the numbers.

Thanks for your help.

I modified the format as you recommended, but it still doesn’t work without the person entering in the dashes along with the numbers (I get the message “Match the requested format”). This is fine on desktop since a person has access to a full keyboard, but on mobile, there is no dash symbol. Is there no way to set up a mask that only requires the person to enter in the numbers and automatically adds the dashes?

Thanks!

We’ve also experienced this on our Divi websites with blogs and have been using Yoast SEO plugin for years on all our websites as well. I would also be interested in learning what the status of this issue is.
Thanks!

Thank you! If you need more information, please let me know.