Get Rid of Exclamation Mark?

  • Resolved timprophet

    (@timprophet)


    1 week, 3 days ago

    For the love of all that is holy, can you tell me how to get rid of the red exclamation mark. There doesn’t seem to be any “to do” for me on your settings page. I cannot get rid of it, and it’s a daily nuisance.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support eugenecleantalk

    (@eugenecleantalk)

    Hello @timprophet,

    Could you send us a screenshot of the plugin settings page (no need to expand Advanced settings)?

    Thread Starter timprophet

    (@timprophet)

    Sure, happy to do it.

    Thread Starter timprophet

    (@timprophet)

    This system seems to be struggling to get an image, so I’ve uploaded it separately and you can see it here

    https://slopeofhope.com/wp-content/uploads/2024/09/set.png

    Plugin Support eugenecleantalk

    (@eugenecleantalk)

    Thank you for the screenshot.

    Could you please contact us via our ticket system and send us a php error log?

    Thread Starter timprophet

    (@timprophet)

    I don’t really want to get that deep into the weeds. I guess I can just live with it. It’s just annoying to have a scary red exclamation mark showing up all the time.

    Plugin Support SergeM

    (@serge00)

    I assume the website has difficulties of connecting to the CleanTalk Cloud for some reason.

    Change this option:
    ? WordPress Admin Page → Settings → Security by CleanTalk → General Settings → category “Miscellaneous” → enable or disable the option “Use WordPress HTTP API” → Save Changes.

    Then synchronize the plugin:
    ? WordPress Admin Page → Settings → Security by CleanTalk → Synchronize with Cloud

    Did it help?

    Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello.
    We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”.
    If you have any further questions, you can start a new topic or contact us via our private Ticket System:?https://cleantalk.org/my/support/open.

Viewing 7 replies - 1 through 7 (of 7 total)
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