jprest

Not sure where I can check the registration of menus in a theme. Is it in a .php file?
Our menus are created from ‘Appearance’ | ‘Menus’ screen.
Both sites are set up with a similar primary menu.

I solved my issue. You might have a similar issue. It was with my custom theme.
The article I read which helped is located here: https://stackoverflow.com/questions/9657098/how-do-i-fix-a-wordpress-custom-theme-to-work-with-plugins

I read some of the WordPress Theme Development documentation for wp_head, wp_footer and it turns out the wp_head line of code in our custom theme was commented out. As soon as I un-commented it, the totals column showed up and worked as advertised. Yeah!
I hope your issue is similar and you are able to resolve.

I think I have uncovered where the issue resides, but still do not know how to resolve.
Our company uses a customized theme. If I change the theme to twenty-nineteen or twenty-seventeen (one of the standard themes), the page and form work correctly.
Any ideas on what I might have to do to fix our custom theme to make the totals row visible?

Clarification: When I preview the form in WordPress designer, I can see the total field just fine. When I go to visit the website, the totals field is not visible. The gravity form is an embedded form within a page. Example: [gravityform id=”4″ title=”false” description=”false”]. Would this have anything to do with it?
Please respond. I would like to utilize this plug-in. I have many uses for it.

Have a GREAT Day!
Joel