jpolsky

@abuzer when I contacted apple, they wanted a screen capture of what was happening on their app. However when I was waiting for them to contact me originally, I uninstalled the app and re-installed the app. When I did this everything showed up, so I didn’t have anything to send them, so there was nothing they could do because they couldn’t see what I was looking at. I think it has to do with some cacheing issue on their end(that being the apple news app itself). If you guys are still having the problem, they said you can submit a ticket with them and you can reference case #100487630565. You can send a screen capture using info from this link: https://support.apple.com/en-ph/HT207935. They said they didn’t see any known issues, but maybe if we can show them what you are looking at since you are still having the problem they might be able to help.

I am having a similar issue where my articles are showing published on the WP side and also if I go to my dashboard on apple publisher, but if I pull open the actual feed for my site, not all the articles are showing.

https://pastebin.com/rPaNGG9b – json data

https://pastebin.com/qgA5zRfy – data from post.

The main video in the player. When i tried to publish this article, it ended up just showing me an image, but no video

• This reply was modified 7 years ago by jpolsky.

https://www.healthyway.com/v/the-weekly-tea-qa-february-edition/

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