joyryde

CTX Feed is used to push a CSV file to Facebook. It’s mandatory. Ali2Woo is for ordering products from AliExpress, also mandatory.

Nope, never resolved, permanently deleted this plugin and never used it again.

We ran the delete job, it said:

Successfully scheduled a job to delete all synced products!

We aren’t sure how to know if it ran, so we did it 3 times.

After running it 3 times, there are 41 random products in Merchant Center, including the long-deleted one:

https://tinyurl.com/295fwsxv

We do not know why those are there after running the delete job 3 times, but we can force Google to delete them manually.

• This reply was modified 6 months, 1 week ago by joyryde.

We will run the delete and re-sync now.

Looking at the API Feed for that product, it says:

LAST UPDATE TIME: Sep 2, 2023 1:07:23?PM

https://tinyurl.com/2b6spkxu

We checked 3 other examples of deleted and redirected products, not one appears in Google Merchant Center.

Hi,

All products that get deleted because they were discontinued are always redirected to a new product. In this case, the new product is also in Google Merchant Center, as it’s own product, so I don’t think the redirection is the issue.

If we do the “run a delete all synced products and re-sync again” will there be any catastrophic issues with that?

Thank you, I knew this was not an issue with our website and that it needed to be resolved within the plugin. We do not understand how to create a rule to fix this issue as there is no detailed explanation, only the generic Google help docs.

• This reply was modified 6 months, 2 weeks ago by joyryde.

They don’t respond nor fix the issue, so just uninstall and find a supported plugin.

Same. This plugin Version 2.4.7 conflicts with WordPress and Woocommerce and causes users to be unable to bulk-select anything using the checkbox feature in admin, on Woocomerce products, for example.

We have had to disable the plugin entirely so that our staff can use Woocommerce.

Google Merchant Center says that your plugin never fixed the issue so they cannot assist until you fix it.

We can’t do that because we’d have to create an all new merchant center account for that and this needs to be troubleshooted in our live site. This issue has been there since the first day we started using the plugin over 3 years ago.

https://codeshare.io/J77Z9d

These are your logs that we see there, 23 in total:

https://tinyurl.com/2xogjfka

• This reply was modified 8 months, 1 week ago by joyryde.

Hi, That’s not it because this issue has existed for many years and the complexity of the website is not part of the issue. We are a major online store so we require 80+ plugins to operate.

` WordPress Environment

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InnoDB<br>wpat_wpf_statistics: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpat_wpf_statistics_det: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpat_wpf_statistics_sum: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpat_wpf_statistics_val: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpat_wpf_usage_stat: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpat_wpstg_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpat_wp_phpmyadmin_extension__errors_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpat_wt_iew_action_history: Data: 0.19MB + Index: 0.00MB + Engine InnoDB<br>wpat_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpat_xoo_wl_list: Data: 0.06MB + Index: 0.02MB + Engine InnoDB<br>wpat_xoo_wl_list_meta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB<br>wpat_zorem_email_sms_log: Data: 8.52MB + Index: 17.61MB + Engine InnoDB Post Type Counts

a2w_shipping: 13<br>acoplw_badges: 1<br>acoplw_prod_list: 1<br>attachment: 27806<br>custom_css: 1<br>customize_changeset: 19<br>en_orders_exporting: 136<br>foogallery: 6<br>fs_cm_ruleset: 1<br>mc4wp-form: 1<br>nav_menu_item: 30<br>newsletter: 4<br>oembed_cache: 1168<br>order_form: 1<br>page: 36<br>post: 31<br>product: 7321<br>product_variation: 4014<br>rank_math_schema: 1<br>revision: 2334<br>rl_gallery: 6<br>shop_coupon: 3<br>shop_order: 13071<br>shop_order_refund: 875<br>tablepress_table: 2<br>uo-action: 6<br>uo-recipe: 3<br>uo-trigger: 4<br>wmpc-trash: 54<br>wp_block: 3<br>wp_global_styles: 3<br>wp_navigation: 1<br>wpforms: 3 Security

Secure connection (HTTPS): ?<br>Hide errors from visitors: ? Active Plugins (82)

FluentSMTP: by FluentSMTP & WPManageNinja Team – 2.2.71<br>Smart Custom 404 error page [404page]: by Peter Raschendorfer – 11.4.4<br>Advanced Coupons for WooCommerce Free: by Rymera Web Co – 4.6.0.1<br>FiboSearch - AJAX Search for WooCommerce (Pro): by FiboSearch Team – 1.27.1<br>Ali2Woo: by Ali2Woo Team – 3.2.4<br>Advanced Shipment Tracking Pro: by zorem – 4.3<br>Auto Delete System Status Logs for WooCommerce: by tusharknovator – 1.1.1<br>Auto Upload Images: by Ali Irani – 3.3.2<br>Better Search Replace: by WP Engine – 1.4.5<br>Booster Elite for WooCommerce: by Pluggabl LLC – 7.1.8<br>Breeze: by Cloudways – 2.1.4<br>Broken Link Checker: by WPMU DEV – 2.2.4<br>Classic Editor: by WordPress Contributors – 1.6.3<br>Code Snippets: by Code Snippets Pro – 3.6.2<br>Cost of Goods for WooCommerce: by WPFactory – 3.3.2<br>Custom Checkout Fields for WooCommerce: by WPFactory – 1.8.1<br>Customize My Account Page For Woocommerce: by WPEverest – 0.4.8<br>DX Delete Attached Media: by nofearinc – 2.0.6<br>Enable Media Replace: by ShortPixel – 4.1.5<br>Favicon by RealFaviconGenerator: by Philippe Bernard – 1.3.30<br>Fluid Checkout Address Book: by Fluid Checkout – 2.0.10<br>Google Address Autocomplete for WooCommerce - By Fluid Checkout: by Fluid Checkout – 2.0.2<br>Fluid Checkout for WooCommerce - PRO: by Fluid Checkout – 2.1.5<br>Fluid Checkout for WooCommerce - Lite: by Fluid Checkout – 3.1.6<br>Google Listings and Ads: by WooCommerce – 2.6.2<br>Help Scout: by Sprout Apps – 6.5.1<br>Hide Categories and Products for Woocommerce: by N.O.U.S. Open Useful and Simple – 1.2.9<br>IgniteWoo Updater: by IgniteWoo.com – 3.0.4 – Network enabled<br>Index WP MySQL For Speed: by Oliver Jones<br>Rick James – 1.4.15

Smash Balloon Instagram Feed: by Smash Balloon – 6.2.9<br>Jetpack: by Automattic – 13.2.1<br>Judge.me Product Reviews for WooCommerce: by Judge.me – 1.3.22<br>Mailchimp for WooCommerce: by Mailchimp – 3.7<br>Media Cleaner (Pro): by Jordy Meow – 6.7.3<br>Media File Renamer: Rename Files (Manual, Auto, AI) (Pro): by Jordy Meow – 5.8.3<br>Order Export & Order Import for WooCommerce: by WebToffee – 2.4.9<br>Otter – Page Builder Blocks & Extensions for Gutenberg: by ThemeIsle – 2.6.4<br>Perfect Brands WooCommerce: by QuadLayers – 3.3.6<br>PW WooCommerce Gift Cards Pro: by Pimwick<br>LLC – 1.470

Remove Footer Credit: by WPChill – 1.0.13<br>Responsive Lightbox & Gallery: by dFactory – 2.4.6<br>Rank Math SEO PRO: by Rank Math – 3.0.56<br>Rank Math SEO: by Rank Math – 1.0.214<br>SheerID for WooCommerce: by SheerID<br>[email protected] – 1.0.2

SimpleTOC - Table of Contents Block: by Marc T?nsing – 6.3.2<br>SliceWP: by SliceWP – 1.1.9<br>MC Woocommerce Wishlist: by MoreConvert – 1.7.6<br>Store Locator: by Micro.company – 1.1.5<br>TablePress: by Tobias B?thge – 2.2.5<br>Tawk.to Live Chat: by Tawkto – 0.8.2<br>Templates Patterns Collection: by ThemeIsle – 1.2.7<br>TrackShip for WooCommerce: by TrackShip – 1.7.6<br>Uncanny Automator Pro: by Uncanny Owl – 5.5.0.1<br>Uncanny Automator: by Uncanny Automator<br>Uncanny Owl – 5.5.0.1

CTX Feed Pro: by WebAppick Author – 6.6.3<br>Product Filter by WBW: by WBW – 2.5.5<br>Return Refund and Exchange for WooCommerce: by WP Swings – 4.3.6<br>Payment Plugins for Stripe WooCommerce: by Payment Plugins<br>[email protected] – 3.3.59

WooCommerce Extra Product Options Pro: by ThemeHigh – 3.2.4<br>Pixel Manager for WooCommerce: by SweetCode – 1.40.1<br>WooCommerce Help Scout: by WooCommerce – 3.9.2<br>WooCommerce Sales Report Email: by Themesquad – 1.3.0<br>WooCommerce Shipping Per Product v2: by WooCommerce – 2.5.5<br>WooCommerce - StampscomEndicia Integration: by Stamps.comEndicia – 2.0.0<br>WooCommerce UPS Drop Shipping Pro: by IgniteWoo.com – 2.7.7<br>WooCommerce Wholesale Lead Capture: by Rymera Web Co – 1.17.8<br>WooCommerce Wholesale Prices Premium: by Rymera Web Co – 1.30.5.1<br>WooCommerce Wholesale Prices: by Rymera Web Co – 2.1.12<br>WooCommerce: by Automattic – 8.6.1<br>WBW Product Filter PRO: by WBW – 2.5.5<br>Wordfence Security: by Wordfence – 7.11.4<br>Asset CleanUp: Page Speed Booster: by Gabe Livan – 1.3.9.3<br>WP File Manager: by mndpsingh287 – 7.2.4<br>WP-Lister Pro for Amazon: by WP Lab – 2.6.11<br>Smush Pro: by WPMU DEV – 3.16.0<br>WPForms Geolocation: by WPForms – 2.8.0<br>WPForms Mailchimp: by WPForms – 2.1.1<br>WPForms User Journey: by WPForms – 1.2.0<br>WPForms: by WPForms – 1.8.7.2 Inactive Plugins (2)

Gateway for Wise on WooCommerce: by alx359 – 2.2<br>Import Export WordPress Users and WooCommerce Customers: by WebToffee – 2.5.3 Dropin Plugins (2)

advanced-cache.php: advanced-cache.php<br>object-cache.php: Object Cache Pro (Drop-in) Must Use Plugins (2)

Index WP MySQL For Speed Upgrade Filter for mu-plugins.: by – 1.4.14<br>Object Cache Pro (MU): by Rhubarb Group – 1.19.0 Settings

API Enabled: ?<br>Force SSL: –<br>Currency: USD ($)<br>Currency Position: left<br>Thousand Separator: ,<br>Decimal Separator: .<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>pw gift card (pw-gift-card)<br>simple (simple)<br>variable (variable)

Taxonomies: Product Visibility: exclude_from_catalog (exclude_from_catalog)<br>exclude_from_search (exclude_from_search)<br>exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)

Connected to Woo.com: –<br>Enforce Approved Product Download Directories: –<br>HPOS feature screen enabled: –<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: ? WC Pages

Shop base: #1368 - /shop/<br>Cart: #19 - /cart/<br>Checkout: #20 - /checkout/<br>My account: #21 - /my-account/<br>Terms and conditions: #351 - /terms-conditions-of-sale/ Theme

Name: Neve<br>Version: 3.8.3<br>Author URL: https://themeisle.com<br>Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme<br>WooCommerce Support: ? Templates

Overrides: neve/woocommerce/product-searchform.php Admin

Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>product-variation-management<br>product-virtual-downloadable<br>product-external-affiliate<br>product-grouped<br>product-linked<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page

Disabled Features: customize-store<br>minified-js<br>new-product-management-experience<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field

Daily Cron: ? Next scheduled: 2024-03-13 02:19:40 -07:00<br>Options: ?<br>Notes: 37<br>Onboarding: completed Action Scheduler

Canceled: 6<br>Oldest: 2024-03-06 12:31:10 -0800<br>Newest: 2024-03-11 09:31:35 -0700

Complete: 46,876<br>Oldest: 2024-03-05 12:51:30 -0800<br>Newest: 2024-03-12 13:50:28 -0700

Failed: 14,848<br>Oldest: 2023-02-21 02:07:10 -0800<br>Newest: 2024-03-12 13:18:40 -0700

In-progress: 1<br>Oldest: –<br>Newest: –

Pending: 18<br>Oldest: 2024-03-12 13:52:50 -0700<br>Newest: 2024-03-16 08:29:36 -0700 Status report information

Generated at: 2024-03-12 13:51:34 -07:00<br>`

No Merchant Center issues in Diagnostics except basic product stuff that’s entirely false on Google’s part, such as asking for an “Age Group” for a car headlight.

https://tinyurl.com/2ctov48s

https://tinyurl.com/2b6y3uun