Joseph
Forum Replies Created
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Forum: Plugins
In reply to: [Visual Form Builder] Incorrect Sender EmailHello Gulshan,
This is a normal behavior, the reason it is showing in this case is because you have it turned on in your mail program. You will be able to see the server name from any email because of this setting being turned on in your email program
Forum: Plugins
In reply to: [Visual Form Builder] Email Design – Header ImageHello Tim,
Were you able to resolve this issue? If not and you have your order number please submit a ticket to our online support at https://www.vfbpro.com.
Thanks,
Joseph
VFBPro SupportForum: Plugins
In reply to: [Visual Form Builder] Incorrect Sender EmailCan you please explain this issue in more details? Sorry for the delay in our reply to this thread, we are working to provide support to our free users now.
Thanks,
Joseph
VBPro SupportForum: Plugins
In reply to: [Visual Form Builder] restricting certain days in DateThere is a lot more flexibility in our pro version with dates. If you are looking for something for reservations, we would suggest a plugin designed for that purpose. There are a lot of great booking plugins out there.
Thanks!
Joseph
VFBPro SupportForum: Plugins
In reply to: [Visual Form Builder] Image size restrictionThere would be no way to do this in the free or pro-version. While you can certainly set a lot of items, it would be best to give your users very specific instructions on what you require of them.
Forum: Plugins
In reply to: [Visual Form Builder] No entries displayedHello all,
Sorry for the troubles you had with seeing your entries. Usually this is related to server permissions issues. Our pro version literally adds 100s of features to the plugin so, it is quite a bit different than the free version.
Thanks for getting pro! Enjoy.
Joseph
VFBPro SupportForum: Plugins
In reply to: [Visual Form Builder] Some Plugins stop working after creating my-js.js file.Hello Jojo,
Please submit a ticket to our ticket system at vfbpro.com, that is for paid users and we can provide you with better support for the paid plugin issues there.
Thanks,
JosephForum: Plugins
In reply to: [Visual Form Builder] Form ID in EmailHello,
Sorry for our late reply to your post, there are all kinds of ways that this can be done. Each entry has its own ID number. In our pro version there are many ways to do this with hidden sequential fields and more.
Wish you the best and thanks for using Visual Form Builder.
Joseph
VFBPro supportForum: Plugins
In reply to: [Visual Form Builder] Entries Not Saving/DisplayingSo sorry for the delay in our reply to your comment. Were you able to get this working? Typically it is related to a permissions issue on the server or website folders/files which prevent the form from being able to write the entries to the database.
Thanks,
Joseph
VFBPro SupportForum: Plugins
In reply to: [Visual Form Builder] Labels Aligned with Field in SidebarGlad you were able to sort this out, we apologize for not getting back to you on this. We will be working to provide better support on our free plugin. Hope you enjoy it!
Forum: Plugins
In reply to: [Visual Form Builder] Can't Edit Form ItemsYes this sounds like a conflict or server issue. You might try disabling other plugins and see if that helps. It could be a theme conflict as well. Also make sure you are running Php version 5.4 or better. Sorry for the delay in our reply.
Thanks,
Joseph
VFBPro SupportForum: Plugins
In reply to: [Visual Form Builder] E-mail Message ContentThis just looks like the program being used to view the email does not support viewing HTML emails or it is just not turned on in the email program.
Thanks,
Joseph
VFBPro SupportForum: Plugins
In reply to: [Visual Form Builder] Change email subjectAre you trying to dynamically change the email subject? You can use template options in our Pro version in order to do some of that.
Thanks!
Joseph
VFBPro SupportForum: Plugins
In reply to: [Visual Form Builder] Was the best, now it's awful.Hello all,
Sorry for our delay in reply to this thread. Thank you for your comments on our new plugin, we apologize for the way you have felt about the new plugin. Of course we are always working to improve our plugin and features. While there is always some challenges with new plugins, our new plugin has literally 100s of new features to help you build even better, more complex forms.
Wish you the best,
Joseph
VFBPro SupportForum: Plugins
In reply to: [Visual Form Builder] remote ip address in emailSorry for the delay in our reply. You would need to use the pro version of Visual Form Builder for this feature. Keep in mind that some servers block the ability to collect the IP addresses from submitter.
Thank you,
Joseph
VFBPro Support