jorshk

Hello anyone there?

Hello, thanks for responding. I tried creating the ticket, but I had some issues and it seem not to be working. Anyways, I’ve switched to the free version now, and the problem is still persistent. Can you help me now since I already have one ticket open here? Thanks.

• This reply was modified 3 years, 6 months ago by jorshk.

Same problem now occurring on desktop. Pls help. I need this fixed asap. Thanks

Hello, I do not have a valid license for the WooCommerce Subscription plugin YET. I was thinking of switching to WooCommerce Subscription plugin from another subscription plugin, but I was told by a friend that there is no option to adjust subscription retries to meet my specification (based on my previous request). So I need to know if a code can be provided before I purchase anything. I don’t like taking chances. Can the code be provided?

ok. Thanks for the update. In the time being, is it possible that you give me a code that I can put in the function.php to fix that real quick. Else, the plugin can’t be useful for me because of the crucial issue stated above. Thanks

ok. Thanks

where can I find that?

Ok. Thanks for the assistance. I’ve gone ahead to create a new forum there. however, I just have another question/issue regarding woocommerce subscription – payment retries tho. So basically, I would like to edit how the retry process works, but because I’m still new to PHP coding. I found the codes and instructions here, https://docs.woocommerce.com/document/subscriptions/develop/failed-payment-retry/, All I need is to be able to edit it. So It would be great if someone can just help me adjust it to meet my specification. What I want is, a retry to happen 3 times only over a 6 to 7 day period after the actual recurring payments fail, the first retry should be after 24hrs, the 2nd should be 2 days or 48 hours AFTER the 1ST RETRY and the 3rd should be 3 days or 72 hours AFTER the 2ND RETRY. I also hope this would update the email notifications with it. Thanks

Hello… Any replies? Can someone help me please? thanks

Ok. thanks for reaching out. So I use
WooCommerce Cart Abandonment Recovery https://cartflows.com/cart-abandonment/ and WP Optin Wheel Pro https://www.studiowombat.com/plugin/wp-optin-wheel/ to generate automated coupon codes to encourage customers to buy products. The problem is, these plugins do not give me the option to exclude a product category or a product (e.g Gift card). However, they do let me set the expiring time and few other things like usage limit etc, but not the option to exclude a certain product from the coupon coverage or restrict the coupon to only certain products or categories. This is very important because I cannot see a gift card with a 50% coupon for example. That would leave us in debt when people then use the gift card to buy stuff. When I manually generate a coupon, I exclude those products (gift card) myself. So what I need is a code or a filter that I can put in function.php that the coupon would pass through when autogenerating a code that would automatically exclude the gift card category in the usage restriction. Thanks

and concerning the site’s System Status, I’m not sure you need that tho and besides, I don’t want to publish my site info here cos I’m not sure if safe to do that due to security.