jonbiloh

I responded to your email a few hours ago with more information regarding this issue.

I received your email and I responded.

I do not see an update available.

Latest version of Email Subscribers & Newsletters Pro is 5.4.7.

Hi @shubhanshukandani

I have submitted the form four times using two different browsers. Maybe something is wrong with your support form?

You can reach me at lowendboxadm – at – gmail.com

I am having the same problem, I suspect, as other people here trying to use your plugin with Amazon SES. Your update on July 19th broke SES sending for normal notifications. The test email function (inside your plugin) still works, however.

I am facing the same issue since July 20th.

We are using Amazon SES to send emails.

Test emails work.

Automatic new post emails do not work.

Did you receive my support message from two days ago?

I’ve submitted three messages using your form as requested. Maybe it’s broken?

I just submitted another one 2 minutes ago…

Please help!

Something is broken with your Amazon SES connector (same error occurs when trying to use SMTP sending mode directly). I checked the logs and I am seeing this error:

Email Source: Email Subscribers & Newsletters Pro
Mailer: Amazon SES
Error executing “SendEmail” on “https://email.us-east-1.amazonaws.com/v2/email/outbound-emails”; AWS HTTP error: Client error: POST https://email.us-east-1.amazonaws.com/v2/email/outbound-emails resulted in a 400 Bad Request response:
{“message”:”Email address is not verified. The following identities failed the check in region US-EAST-1:

HOWEVER, the from email address as set in your software is an approved identity in SES.

So my guess is the plugin is not honoring the “from” email address as set in the field dialog box correct.

I submitted through your support channel as requested but have not heard back yet. Please help!

By lowering the max sends per cron from 200 to 75 the plugin now appears to be sending emails.

Nothing changed on our end in the past few months.

Is it possible that a recent change in the plugin during a recent update may have caused the cron to time out if attempting to send 200 emails?

I am having the same issues (plugin no longer sends) on my blog, lowendbox.com.

The plugin stopped sending all emails around May 25th. One or two posts after the 25th, but before the 30th of May partially or fully sent.

Since then numerous posts have sent 0 emails according to the reports.

The email test function works and delivers a test email without problems.

The WP cron to send emails seems to be running properly every hour on schedule.

I think something broke inside the plugin.

Running Plugin 5.3.13 and 5.3.16 same failures occur

Running WP 5.9.3

I should add that my WP version is: Current version: 5.7.4