jonathanblakoe

Thanks for your answers!

It seems the issue has now been fixed.

For anyone interested, we were able to track down the source of the problem to the “Download Monitor” plugin, with which our website was serving large downloads through PHP and apparently causing the warnings. After enabling the “redirect to download” option in Download Monitor, the server is now redirected to the downloadable files instead of serving them through PHP, and we don’t get any more warnings.

I don’t know if this can help anyone, but all my warnings disappeared after I asked our host Cloudways to reset the ownership of our server’s files to the application & updated permissions accordingly (I don’t have any further details than this, sorry). But it was definitely related to file ownership & permissions.

Hi Amanda,

Thanks for your help! I will try this for sure ??

Hi John,

Thanks for the update and suggestions. I’m still having the issue, and not sure that I want to clone or change servers on Cloudways, so I will try to see if I can fix it in some other way!

Thanks, I’ll stand by for any updates!

John, I’m on a Cloudways server (Digital Ocean too)! Maybe it’s not just a coincidence ?

Marius, I have WP rocket enabled; but I have tried disabling / renabling it and resetting the cache already.

Hi there,

Thanks for your reply! Unfortunately, when I check Site Health, everything is marked as writeable under file permissions, and I can’t see any warnings in Site Health generally speaking.

Any other suggestions would be helpful!

Thanks,
Jonathan

I don’t know if this will help you, but I had the same problem exactly and fixed it by disabling WP Rocket and re-enabling it just after.

Hi Zach!

Thanks a lot for your answer. I have found the reason for my problem (maybe this can help someone in the same situation later on).

I was updating the prices (sale price and price) via update_product_meta, instead of using the CRUD functions like $product->set_price(). And it seems the cache wasn’t being updated, which resulted in the products not being considered as on sale by the shortcodes.

Now that I’m using the CRUD functions instead, everything is working smoothly!

Thanks for the help !

I’ve checked them out, but unfortunetely neither or those plugins seem to take into account the “period”, for instance showing the best sellers in the last 30 days. They both seem to retrieve the all time best sellers.

Do you think it’s possible to re-use the query from the back-end (used in the Reports / sales by product page) which is able to retrieve the best selling products in the last 30 days ? I’m just not sure how to get that query and if it’s suitable to be used in the front end !

Thanks ??
Jonathan

It seems like it’s not compatible with Woocommerce 3.0 and upper. Too bad ! ??

Thanks I’m going to check it out ! ??