Jona Puyong

Hi Liliana,

Good day! Thanks for reaching out to us.

You can achieve this using our Thrive Automator and Thrive Apprentice plugins.

You can read more about this here: https://help.thrivethemes.com/en/articles/6224276-revoke-access-to-a-course-after-a-specific-amount-of-time-has-passed

If you have further questions about this, please drop a note to us at [email protected], and we’d be delighted to assist.

I hope that helps. Please let me know if there’s anything else we can help you with.

Best regards,
Jona

Hi @caribbeanbruce ,

Good day! Thanks for reaching out to us.

Currently, our custom field integration with autoresponders such as ActiveCampaign only supports Text field types.

On checking, we have an existing feature request to support “Date” field types in our custom field integration with autoresponders. I went ahead and added your vote for this.

You can see how we handle feature requests here – https://help.thrivethemes.com/en/articles/4425620-how-are-bugs-and-feature-requests-logged-and-released

Please do let us know if there’s anything else that we can assist you with.

Best regards,
Jona

Hi there,

Good day! Thanks for reaching out to us.

Triggering or filtering an automation based on ACF (Advanced Custom Fields) plugin, is not yet supported.

However, based on the type of custom field you created. You may try to use our Thrive Automator plugin to update the values assigned to your custom fields.

For example, I have the “Colleagiate Number” custom field created in ACF. – https://share.getcloudapp.com/P8uNlPBe

I could create an automation where if a user profile is updated, the “Colleagiate Number” field value will be updated.

See: https://share.getcloudapp.com/12uREZW7

Will this work for you?

Please let me know if you have any other questions.

Best regards,
Jona

Hi Rene,

Thanks for getting back to us.

I checked your screenshots and confirmed that they are configured correctly.

I tried the same set-up on my test environment, and you can see from the screencast below that the automation is working for me.

Please see this screencast: https://share.getcloudapp.com/YEuDm5LA

The issue might be caused by a plugin/theme conflict.

Could you try doing the steps below to further isolate the issue?
– Ensure that the Thrive Automator plugin is updated to its latest version
– Ensure that the WooCommerce plugin is updated to its latest version
– Temporarily disable your plugins one-by-one, except for Thrive Automator and WooCommerce
– Temporarily switch your GeneratePress theme to a WordPress default theme (e.g., Twenty Twenty-One)

Please let me know how you get on. Thank you, and have a nice day!

Best regards,
Jona